Back in August, all E-town users (faculty, staff, and students) using college-owned devices were required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing model.
Now, some users are seeing a message that their Adobe license is about to expire. This message may appear if the user is not signed in. To fix this, follow the instructions below to sign into Adobe with E-town credentials.
To access any Adobe software installed on campus computers, start the software and choose Sign-In when prompted. Enter your full E-town email address (including @etown.edu) and when redirected to the Elizabethtown College login page, enter your email address and password. You will only need to sign in to one Adobe application for the process to activate all Adobe products installed on the computer.
If you have created your own Adobe account using your E-town email address, you will be prompted to choose between an Adobe ID and an Enterprise ID: choose the Enterprise ID option to be redirected to the Elizabethtown College login page. Only users with Enterprise accounts can access the Adobe software on campus.
For single-user computers, the activation will persist through restarts of the computer and you will remain signed in on that computer until you specifically choose to sign out (or change your password).
Users of shared machines (including labs and classrooms) will be prompted to confirm that they are still using the software every 90 minutes; this is an Adobe setting, not one that is available to change at this time. Also because of the locked nature of the lab and classroom computers, the activation will not persist when the computer is restarted.
Please contact the Help Desk (firstname.lastname@example.org or extension 3333) if you have difficulty activating any Adobe software or if you have any additional questions or concerns.