RDP, VPN, MFA… WTH?
Recently overheard at the ITS Help Desk: To use that program from off campus, you can RDP into the terminal server, but in order to RDP you have to connect through VPN, and that requires that you have MFA set …
Category: New Student Tips
Network Drives
Network drives are a valuable resource that E-town offers its faculty, staff, and students. They can be used for document sharing for anything from clubs collaborating to faculty sharing files with their classes to students working on a group project. Each …
Tech Tip: ITS Hours Fall 2019
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333) …
Tech Tip: Need Help Connecting to Wi-Fi?
Each fall, ITS holds drop-in sessions for new students who are having difficulty connecting to E-town’s wifi. Before coming to a session, be sure you have tried to connect using the instructions you were given at orientation. You can also view …
Tech Tip: “But I Don’t Have Anything Worth Stealing!”
“But I don’t have anything worth stealing!” You’ve probably thought this to yourself before, reading ITS’ dire warnings about how to stay protected. You’re pretty unimportant in the grand scheme of things as far as hackers are concerned, right? There …
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Tech Tip: Office 365 OneDrive
Most students are aware of the Microsoft Office package that’s available to students. But did you know that Office also has an online component, called Office 365? Think the constant backing up of your files that you get with Google …
Tech Tip: Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that Etown offers. Many students email themselves files and print them out from a computer lab. While …
Network Drives
Network drives are a valuable resource that E-Town offers its faculty, staff, and students. They can be used for document sharing for anything from clubs collaborating to faculty sharing files with their classes to students working on a group project. …
ITS Hours Fall 2018
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333) …
Tech Tip: Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that Etown offers. Many students email themselves files and print them out from a computer lab. While …
Tech Tip: How Your Phone Can Help You Sleep
You had probably just adjusted to a regular sleep schedule, and then you were thrown back into the chaos of school again. And just like last year, your sleeping habits are slowly deteriorating as the semester continues. While your iPhone …
Tech Tip: Rogue Devices
Some personal devices emit a problematic Wi-Fi signal. These devices interfere with E-Town’s Wi-Fi signal and slow down the connection of nearby phones and computers. Please be sure to turn off wireless on: Wireless printers Cellphone or personal hot spots …
Tech Tip: It’s Time to Change Your Password
Welcome back to campus! It’s that time of year again. Classes are starting and passwords need to be changed! It is best to change your password occasionally to maintain security for your account. When you change your password, it must …
Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that Etown offers. Many students email themselves files and print them out from a computer lab. While …
ITS Summer Hours
Summer is right around the corner. No matter where you are, we are here if you have any questions about your device or using an E-town product off campus. ITS will be there to help you all summer long. …