Mac users who wish to update their computer to Mojave must be sure that all Microsoft Office software is updated. Some older versions of the software will not work on Mojave. More information can be found here. To avoid issues …
The days of trouble resetting a forgotten password are over. You can now reset your password through Office365, using an alternate email or phone number. You should enter a backup email or phone here to ensure continued access to your …
With the transition to Office365 as our mail server, the rules for password complexity have changed slightly. In addition to the previous rules, your new password cannot contain any of Microsoft’s banned words (common words like Fall, Password, or Office) or …
Is your inbox always cluttered with a lot of email that’s potentially useful, but hides the truly important email that you’re looking for? Try creating a rule in Outlook. ITS’s newest Knowledgebase article details just how to do that. Maximize …
One reason that your computer may be running slowly may be too many programs set to run at startup. Here’s how to disable those programs to clean and speed up your computer. On Windows, right-click the windows icon and select …
Companies are being hacked and losing encrypted information every day, even if it only makes the news occasionally. Want to know if your information has been part of a breach? Haveibeenpwned.com is here to help. Enter your email into their …
We lock our doors and have alarm systems to prevent break-ins in our homes. So why don’t we extend the same precautions for our online safety? In this interconnected world, someone gaining access to your home wifi could be catastrophic. …
The amount of personal information that’s just a Google away is pretty scary. With just a name and area code, or a phone number, you can find out addresses, family members, and even criminal records on sites like Whitepages and …
We often think of hackers hunched over a computer, typing out code furiously to hack into the mainframe. But what about hackers who don’t fit that stereotype? With just a little knowledge of human behavior, they can manipulate people into …
It’s a little burst of happiness when you find some public wifi at the airport or at the mall, especially if you’re running low on data. But this opportunity is often too good to be true. One of the problems …
Phishing – a word that strikes fear in the heart of anyone concerned with cybersecurity. Which should be everyone. Once mainly an email-based attack, phishing has developed into smishing (phishing via text) and vishing (phishing via phone call). What are …
“But I don’t have anything worth stealing!” You’ve probably thought this to yourself before, reading ITS’ dire warnings about how to stay protected. You’re pretty unimportant in the grand scheme of things as far as hackers are concerned, right? There …
Tech Tip: “But I Don’t Have Anything Worth Stealing!” Read more »
Over the summer, the process of sending a fax changed slightly. When sending a fax, you must now type +1, then the destination number followed by @fax.tc. Example: send a fax to +17173613333@fax.tc where 717 is the area code, and …
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333) …
Upon returning to campus, you might realize that Hoover looks a little bit different. Classrooms have been renovated with new control panels on the podiums and some other fun features to enhance learning. 107, 108, 112, and 114 have been …