With the Spring semester soon coming to a close, ITS recommends some important considerations over the summer: Set an out of office message One quick and helpful way to improve your experience during the break is by setting up an automatic email …
Can’t log into your email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? With Etown’s status page you can check if you’re not the only one experiencing the issue. Our status page displays the college systems …
As the holiday break approaches, there are a few important things ITS recommends you keep in mind. Before you leave for the break, you might want to consider changing your account password. This helps ensure that no possible login problems …
The internet can often be a double-edged blade. It’s an incredible tool for sharing and communicating, of course, but with that also comes caveats – if you’re not vigilant, personal information can sometimes be easily tracked or exposed. Want to …
For college-owned Macs, please contact the Help Desk for assistance upgrading. For non-college-owned devices, ITS recommends that you not upgrade to a new full version of MacOS (Monterey) until ITS had tested it thoroughly and confirmed that it is okay to …
Enabling and Downloading Security Updates on Mac Read more »
Windows Update should be enabled by default on any device with Windows 10. All college-owned computers are updated weekly. The remaining information here is for non-college-owned devices having trouble connecting to the network. With the release of Windows 11, ITS …
Enabling and Downloading Security Updates on Windows Read more »
If you use Windows 10, you’ve likely noticed a new icon on the taskbar. Referred to by Windows as the “News and interests” tab, the icon appears in the form of a small weather forecast on the taskbar next to …
Want to try a new Adobe Creative Cloud application? Wish the version of SPSS that’s installed on your college-owned computer matched the one in the labs? Need to install software when the ITS office is closed? ITS is launching a …
The move to the Forti family for Etown network protection brings some changes to the types and quantity of notifications that you might see. FortiClient Notifications: These pop-ups are displayed when changes are made to your computer or the FortiClient …
In addition to providing exceptional security and protection from viruses and malware, Etown’s new antivirus software, FortiClient, has a VPN connection option. If you use a college-owned laptop with FortiClient installed, you can begin to use the VPN component immediately. …
Do you find yourself constantly forgetting to respond to emails? Need a refresher on the documents sent to you a week ago for a meeting? Looking to schedule some time to just get some work done with no distractions? Outlook’s …
We recently received the following information via an announcement from our anti-virus software provider Cisco AMP for Endpoints: The Cisco AMP for Endpoints research team has observed increasing incidences of malicious activity culminating in ransomware. These incidents often begin with …
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Fake charity websites: There has been …
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake safety information: …
Phishing Scams – Fake Safety Information – COVID-19 Read more »
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake internal communications: …
Phishing Scams – Fake Internal Communications – COVID-19 Read more »