Tech Tip: Styles and Themes in Excel

Themes allow a user to format an entire document with a certain look. This includes fonts and colors. Editing Themes in Excel can make data easier to read and organize. To edit Styles or Themes, first open a document, then go to Page Layout, and find Themes on the left. By clicking the drop down boxes, you can select pre-made themes, fonts, colors, and effects. You can also create your own Themes and Styles and save them for later if you are logged into you Microsoft Account.

 

Link to Knowledgebase article: http://helpdesk.etown.edu/helpconsole2012/KB/default.aspx?pageid=styles_and_themes

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Posted in Computer Tips, Home Page, Office 2013 Tagged with: , ,

Recent Canvas Updates: April 2016

The latest updates to Canvas include some extremely useful new features that many faculty and students have been hoping to see.  Check out the screencast that details some of these features or read the full release notes for all of the details on the new features.  Here are a few of the highlights:

  • Calendar – Calendar events that have long names will now wrap to a new line so you can read the entire title.
  • Grades and Course Navigation Menu – The course navigation menu is now available on the grades page.  It is hidden by default to preserve screen real estate, but you can click the three blue lines in the upper left of the screen to expand and hide the course navigation menu.
  • User Account and Logout – The logout button is now near the top of the User Account area in Canvas for quicker access.
  • Gradebook – The gradebook will load incrementally now to improve speed and performance.
  • Inactive Students – Inactive students can now be hidden in the gradebook via the settings cog near the upper right of the gradebook window.

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Posted in Home Page, Canvas

Subscribe to the Blog!

subscribetotheblog

Have you enjoyed reading the Newsletter articles this year? Do you want to continue reading articles and Tech Tips over the summer?

Subscribe to the ITS blog and receive notifications whenever an article or Tech Tip is posted! It’s easy. Simply go to the blog, type your email into the box on the right and click subscribe!

While you’re at it, follow us on Twitter and Facebook, too.

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Posted in Web Tips, New Student Tips, Home Page Tagged with: , , , ,

Tech Tip: Scale for Printing in Excel

Printing in Excel can be a little complicated. When working with Excel, the document can become large, and sometimes you may need to scale a large document before printing. To start, open the document you would like to print in Excel. Go to File, Print, and then before clicking print adjust the settings. The setting you may need to adjust including Scaling and Orientation.

By changing Orientation, you can allow more rows or more columns to fit on one page. By changing Scaling, you can fit all the columns or rows onto one page for easy viewing. The viewer on the right will display how your document will print. When everything looks as your would like, click the print icon.

 

Link to Knowledgebase article: http://helpdesk.etown.edu/helpconsole2012/KB/default.aspx?pageid=scale_for_printing

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Posted in Computer Tips, Home Page, Office 2013 Tagged with: , ,

What Happens for Grads?

What happens for gradsWhen you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec now that you’re graduating? Well, never fear, ITS is here, and we have you covered.

Your E-town accounts are accessible for one year post-graduation. This includes email accounts, network folders, websites, JayWeb, Digication e-Portfolios, and any other E-town managed service that you log into with your network account.

Any software downloaded free from the college or additional access provided through the college will also be available for a short period of time after graduation. Any software such as Office programs will need to be removed from your computer.

You can have emails forwarded to a new account through Alumni Relations. Visit http://www.etownalumni.com to find out more about forwarding accounts.

You can finally get rid of Symantec! Yes, Symantec Endpoint Protection will no longer update once you are off campus, so there is no point in keeping it around. Be sure to download another valid antivirus software though. Most internet service providers provide free downloads of this software.

For more information about uninstalling Symantec, visit the Knowledgebase and read this article: Uninstalling Symantec

When you graduate, you will receive an email from ITS about graduation policies regarding your account. You will also receive an email one year later informing you that your account will soon become inactive.

For more information about what happens to your account when you graduate, visit this FAQ page all about it: http://www.etown.edu/offices/its/faq/upon_graduation.aspx.

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Posted in Computer Tips, Web Tips, Home Page Tagged with: , , , , ,

Canvas Tip of the Week: Keyboard Shortcut for Lengthy Discussions

If you are reading a long discussion thread and need to quickly get back to the top of the page to look at the original post, use the keyboard shortcut  “CTRL + HOME” to scroll up in a discussion board.

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Posted in Home Page, Canvas

End of Year Information

ITS_Blogpost_summer_facultyLeaving your office for the summer requires some planning. There are a few things that you should keep in mind before heading out for a well-deserved break.

Out of Office Email Response

Setting your email to automatically reply is an easy place to start. This notifies correspondents that you will not be responding to their email right away. It’s always a good idea to include when you will be returning as well.

Alternate Voicemail Greeting

Similar to out of office emails, setting your voicemail to let callers know you are away is a good idea, too. This is called an Alternate Voicemail Greeting. This must be set manually.

VPN

VPN or Virtual Private Network allows a user to access network resources while off campus. This includes private and public folders, class folders, and other software. This can provide a way to access files and software while at home or away. The college provides a secure method for VPN, but you must submit a request for a VPN connection.

If you are planning to use your college-owned computer for the VPN process, you will need to schedule a time with the Help Desk (Ext. 3333) to have the VPN certificate installed.

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Posted in Computer Tips, Web Tips, Phone Tips, Home Page Tagged with: , , , , , , ,

For Faculty: Ideas for the Last Day of Class

The end of the semester is fast approaching.  How can you maximize learning and tie up all of the loose ends the last day of class?  This Faculty Focus article has some interesting activities to make the last day of class interactive, engaging and meaningful.  Check it out here!

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Posted in Home Page, Teaching and Learning Tagged with:

Tech Tip: Office 365 Multiple User Edits

Multiple users can edit a single Office 365 document at one time. You can share editing with both Etown network users, and non-Etown network users. First navigate to “portal.office.com” in a web browser such as Google Chrome. Open the document you want to share and click the share button in the top right.

Next, type in the email of the user you would like to share with. Include a message describing the document and what you intend for them to edit. Make sure the drop down box is set to “can edit.” Although, you can also share a document set to “can view” to allow users to read, but not edit, the document.

The user will receive an email alerting them you shared a document and providing a link to the document. All Etown network users have access to Office 365, but a non-Etown network user will have to sign in or create a Microsoft Account to view or edit the document.

 

Link to Knowledgebase article: http://helpdesk.etown.edu/helpconsole2012/KB/default.aspx?pageid=multiple_user_editing

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Posted in Computer Tips, Web Tips, Home Page Tagged with: , , , , , ,

Guard Your Privacy Online & Offline

ITS_Blogpost_Password_Change

We’ve said it before, and we’ll say it again: use long, complex passwords to secure your online accounts. Use different passwords for different sites, and change them regularly. There is no better way to ensure your online security, than to have a strong password. Check out our most recent password security article: http://groups.etown.edu/its/2016/01/29/will-your-password-be-unbroken/

But what about protecting more than just your account? You also need to protect your identity. Think about the last thing you posted on social media. Was your mother’s maiden name posted? A picture of your first pet? A message to your favorite teacher? Even things as simple as your birthday can compromise the safety of your identity. Banks and other sites use security questions to protect your information similar to those above. Posting that information gives identity thieves access to your account just like posting where you keep the spare key to your house. Take care of what you post.

To determine if something is safe for posting, try using the billboard test. Before you post something, stop and think: Would I put this on a billboard for everyone to see? If the answer is no, then maybe you should reconsider posting it.

Don’t forget to update your security settings. While you’re at it, check your friends and followers list and block people you don’t know or you don’t want seeing your posts anymore. Check out our recent article on social media security settings: http://groups.etown.edu/its/2016/03/18/social-media-security/

Avoid posting on social media about travel plans, too. This is an open door for burglars to find out when you are not home, which leaves the rest of your items vulnerable. Posts about travelling won’t just put your home at risk, but your online identity, too. Identity theft is harder for banks or security sites to pinpoint when you are travelling because you are already spending a lot of money and logging into your account in strange locations. This makes it harder for your bank to monitor your accounts for unusual purchases. Make sure you inform your financial institution before you travel, so they can be on the lookout for untrustworthy charges.

Since we’re talking about traveling… You, your identity, and your devices can be more vulnerable when traveling than when you are at home. You may be less cautious with your device, your information, or your posting when travelling. Make sure you have a plan for protecting yourself even when you are offline.

Installing a tracker on your device will help if your device is stolen or misplaced while traveling (or while at home). Apple products come preloaded with Find my iPhone for just this use. Make sure it is configured and ready to go before you go anywhere.

Finally, protect your items! Put unused electronics in a secure bag or in a hotel safe while traveling. Avoid carrying personal documents with you in strange places. Leave passports, social security cards, and even unused credit cards in the hotel safe or secure location while you are out and about. Watch out for pick-pockets and identity thieves.

To recap, use long, complex passwords to secure your online accounts. Use different passwords for different sites, and change them regularly. Use the billboard test before you post something to determine if something is safe for posting. Keep personal information and travel plans off of social media. Guard your privacy online and offline.

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Posted in Web Tips, Home Page, Digital Citizenship Tagged with: , , , , ,

Can Microwaves Interfere with Wi-Fi Signals?

ITS_Blog_MicrowaveCan microwaves really interfere with Wi-Fi signals? Yes! Microwaves really can interfere with Wi-Fi signals. Microwaves literally rely on small electromagnetic waves to heat food. These micro-waves (get it now?) are the same waves that are used to emit Wi-Fi signals, radio signals, and radars.

While one microwave may not interfere with the Wi-Fi on campus, if every room in your dorm has one then the Wi-Fi starts to become unreliable. Like a bus trying to merge onto a highway crowded with cars, Wi-Fi signals compete for space on the same wavelengths that microwaves and AM/FM radios produce. So, how do we get better Wi-Fi signal?

The solution is simple. Fewer microwaves = better Wi-Fi signal in the dorms. Try sharing one microwave with friends on the same floor or in the same dorm. Try using the microwaves in the Jays Nest instead of having your own microwave in your room.

Think about how often you actually use your microwave in your room. Is Easy Mac worth bad Wi-Fi signal?

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Posted in New Student Tips, Home Page, Digital Citizenship Tagged with: , , ,

Tech Tip: Do Not Save Passwords in Browser

Many browsers, such as Chrome, Internet Explorer, and Firefox, offer to save passwords for future use. These passwords are saved in the current user data for the browser, which is easily found and stolen leaving your account and personal information vulnerable.

Saving passwords may seem like a great time-saver especially if you frequently forget your passwords, but your password is not as safe as you would like it to be.

The best way to protect your password, and thus your account, is to NEVER save your password in a browser especially on a shared computer or campus computer, or a laptop.

Also, remember to change your password often. Make sure passwords consist of upper and lowercase letters, numbers, and special characters (! # $ % @).

For more information on passwords and password security, visit the Password Safety Knowledgebase article or read our password safety articles on the blog starting with Will Your Password be Unbroken?

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Posted in Computer Tips, Web Tips, Home Page Tagged with: , , , , , , ,

Don’t Be Fooled by Phishing

ITS_PhishingHappy April Fool’s Day! Are you planning on fooling someone you know? Have you been the victim of a great prank yet?

Pranks are all good and fun until someone’s security is at risk. Don’t be fooled by phishing this year. Learn how to guard yourself and your accounts from phishing attempts.

Phishing attempts are scams that try to trick you into releasing your passwords or other sensitive information. I guarantee you that Arabian Princess is not an actual princess in need of your help. When deciding if an email is legitimate, consider a few factors:

Do you recognize the account emailing you? If you don’t recognize the information, then it could be a phishing attempt. *Be aware that phishing is not limited to email. Phishing attempts can be suspicious phone calls or text messages as well.

Does the message ask you to provide sensitive information? The goal of phishing is to get your private information in order to commit fraud. If a strange email asks for your password, or your bank information, be cautious.

Are you sure they are who they say they are? Always double check that the site is what you think it is. Phishing is getting fancier and even a site you think you recognize may be slightly off indicating a phishing attempt. Never click on links in emails that you don’t trust or are from an account you don’t recognize. By hovering over an email address, you can see the domain that the email came from. Most phishing emails will not have a matching domain address.

Do you see the green lock in the corner? Webpages will use the green padlock in the corner of the address bar or the web address starts with “https://”  to identify legitimate or safe sites to input your sensitive information. These webpages have protections in place to ensure that your information is safe. If you don’t see the green padlock, or worse if you see a red X, your security could be at risk.

 

If you think that an email is a phishing attempt, do not reply because this too can be dangerous. If you have received a phishing email forward the email immediately to mailcop@etown.edu. If you have fallen victim to a phishing email or phishing attempt or believe you may have, call the Help Desk as soon as possible at x3333 (717-361-3333 from off-campus.)

Remember ITS will never ask for your password.

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Posted in Computer Tips, Web Tips, Home Page, Digital Citizenship Tagged with: , , , , , ,

Tech Tip: Sign Out of Microsoft Account

Office 2013 allows a user to sign in using a Microsoft account that links all of your Office work to an account. Signing in and out of your account is a pretty simple task thanks to the new Office. Signing out of your Microsoft account is very important especially on Shared Computers such as those around campus. Logging into a Microsoft account allows a user to access personal settings and themes, but remember to log out before you log off the computer.

To log out, first open an Office program. Go to File, and select Account. User Information will be listed here. Select Sign Out. You are now signed out of your Office Account.

Knowledgebase Article: http://helpdesk.etown.edu/helpconsole2012/KB/default.aspx?pageid=sign_out_of_microsoft_office_account

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Posted in Computer Tips, Home Page, Office 2013 Tagged with: , , ,

Tech Tip: PowerPoint Slide Master

Slide Master allows the user to edit the entire document’s design and the effects at one time. With slide master, you can set effects such as transitions for an entire PowerPoint presentation at once. To start, open PowerPoint, and select View on the ribbon. Under Master Views, select Slide Master. Now the style selections that you make will affect the entire document.

To change font, go to Home on the ribbon and change the font like normal. For transitions, click the Transitions tab on the ribbon, select a transitions, and click Apply to All. For animations, click the Animations tab on the ribbon and select the animation you would like to use. Closing Slide Master is as simple as navigating to the new Slide Master tab on the ribbon and clicking close on the upper right hand corner.

Knowledgebase Article: http://helpdesk.etown.edu/helpconsole2012/KB/default.aspx?pageid=slide_master

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Posted in Computer Tips, Home Page, Office 2013 Tagged with: , ,