YouTube Automatic Captions

One easy way to add accessibility to your educational work is to add captions to videos. This might seem tedious, but it’s easy and quick with YouTube’s automatic captioning system. Many videos uploaded to the platform will automatically post these generated captions with the video. Sometimes it may take a little while for YouTube’s algorithm to create them if the video is particularly long or complex. And while YouTube is constantly improving, the automatically generated captions may still have errors. These can be fixed using the Subtitles/CC editing tools. 

ITS’ new Knowledge Base article details the process of ensuring the publication of automatic captions, as well as how to edit them and add new ones.   

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Posted in Digital Citizenship, Home Page, Teaching and Learning Tagged with: , , , ,

OneDrive Sync Issues

Recently, a few users have reported that OneDrive is not syncing with their computer and the icon has disappeared from the tray. 

To fix the disappeared icon, click the OneDrive folder in File Explorer. To force a sync, login to the Office 365 web portal and click the Sync Now button.  

If these do not work, Microsoft has several suggestions for fixing OneDrive synchronization problems. Additionally, this page reports fixes for recent issues in OneDrive. 

If these steps don’t work, contact ITS at helpdesk@etown.edu or ex. 3333 for troubleshooting. 

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Should You Reboot Your Router?

The FBI recently suggested that internet users reboot their routers. This, they said, was because “foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.”

This is a pretty scary thought. Indeed, the Justice Department recently released information about a belief that the Russian hackers installed malware called VPNFilter on over half a million routers. While there’s no way to tell for sure if your router has been affected, these attacks have only affected several router brands: Asus, D-Link, Huawei, Linksys, MikroTik, Netgear, TP-Link, Ubiquiti, Upvel, and ZTE, and QNAP network-attached storage (NAS) devices. Visit this page for information about specific models that may have been affected.

Rebooting your router will not harm anything, but it may not rid the device of the malware. Instead, resetting your router to factory settings will more effectively clean your device. This will require reconfiguring your network settings, which can be tedious. Therefore, you may only want to reset your router if it is on the list of affected devices.

Adapted from CNet.

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New Phishing Scam

ITS recently received information about a new phishing scam circulating, targeting students who have internships. This particular email is poorly executed, but the idea is clever and worth being aware of. The email reads:

Hello Admin,
2018 CIEE Internship is available for current university students or recent graduates who have arranged or will arrange their own internship opportunity in the U.S.
The award amount of the scholarship is Get a J-1 intern visa that is valid for up to 12 for interning, and 1 more before and after your internship for travel.
The scholarship application deadline is Student Deadline: Ongoing.
Applicants can get more information through the given link: CIEE Internship
Regards,
Financial Aid Adviser  

Falling for these scams can be avoided by staying on the lookout for telltale signs of phishing. This message contains several of them, like grammatical errors, a vague introduction that doesn’t mention your name, and an offer that looks too good to be true.

Do you think you’ve received a potential phishing message? Forward it to mailcop@etown.edu.

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Introducing Adobe Education Exchange

Interested in furthering your technical and creative skills to benefit your classroom? Adobe Education Exchange is here for you.  

Adobe offers 20+ free courses to promote the incorporation of digital technologies into the classroom. These courses fall into three categories: Creative Classroom, which is designed to aid in the integration of creative projects into your classroom; Design for Educators, which focuses on allowing educators to explore and create their own projects; and Train the Trainer, which emphasizes the role of creativity in learning and teaches you basic technical skills to aid in your work. 

Each collaborative course includes a chatroom for its enrollees and live classes that are recorded for easy access at a later date. Work is completed under the guidance of an experienced professional, but it may be completed at the student’s own pace. 

Want to take advantage of these amazing opportunities? Go to https://edex.adobe.com/2018courses and sign up. An account can be made in seconds, providing you with easy access to over 400 hours of content. All courses are free, although there is an option to pay and receive a completion certificate.  

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Posted in Digital Citizenship, Home Page, Teaching and Learning, Training Tagged with: , , , ,

Tech Tip: Battery Myths – Batteries Only Last a Few Years

It’s the final edition of Battery Myths, so we’re doing something special: We’re covering something that’s only kind of a myth. Realistically, batteries won’t last forever. Nowadays, it seems like everybody is constantly upgrading their device because their battery seems to be going bad.

In fact, your battery’s life is measured in charges rather than time periods. This is called a charge cycle, and one charge cycle is when 100% of your battery is used. This doesn’t mean that your battery went from a 100% to a 0% charge, it means that the total amount of battery used is 100%. For example, your phone could fall from 80% to 30% (which is 50% of its capacity), then you could charge it back to 80% and use it until it drops to 30% again. Even though it’s never reached 0% or 100%, the full capacity of the battery has been used once, which is one charge cycle.

Basically, your battery life is determined by how much time you spend on your phone, not how long you’ve had it. Most phone batteries will work effectively for about two or three years, which is when the manufactures really suggest that you upgrade to a new phone.

 

Adapted from https://www.pcmag.com/news/357987/charging-your-phone-overnight-battery-myths-debunked.

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Faculty/Staff: Goodbye Symantec, Hello Cisco AMP!

ITS would like to announce that we’re moving from our current anti-virus software (Symantec Endpoint Protection) and replacing it with a next-generation anti-virus software that prevents, detects, and responds to advanced threats. We are pleased to introduce Cisco AMP for Endpoints, our new security solution!

Faculty and Staff computers operating on Windows will have the AMP for Endpoints software installed and Symantec uninstalled during the weekly maintenance windows. Mac devices will be updated during a scheduled deployment, and users will be notified of the changes before they occur. ITS expects to make these changes before the end of the semester, so it is critically important that you allow your computer to receive the updates.

Contact ITS at helpdesk@etown.edu if you have any questions or concerns about the software or the process. Thanks for your continued assistance in maintaining the health of the E-town network!

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Students: Goodbye Symantec, Hello Cisco AMP!

It’s time say farewell to everyone’s least favorite required E-town software: Symantec Endpoint Protection. That’s right, it’s finally time to get rid of Symantec and replace it with a next-generation anti-virus software that prevents, detects, and responds to advanced threats. ITS is pleased to introduce Cisco AMP for Endpoints, our new security solution!

Students will be required to remove Symantec and install Cisco AMP for the Fall 2018 semester. This change may be made anytime between now and your return to campus this fall. Click here to access a Jayweb page with the link to download Cisco AMP. Don’t forget to remove Symantec (click here for instructions)!

Starting on May 10th, your Symantec installation will no longer function. To ensure the safety of your computer, and confirm that you have anti-virus protection over the summer, make sure you install Cisco AMP immediately. Cisco AMP will be required to connect to the E-town network this fall.

Contact ITS at helpdesk@etown.edu if you have any questions or concerns about the software or the process. Thanks for your continued assistance in maintaining the health of the E-town network!

 

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Posted in Computer Tips, Home Page

Tech Tip: Save Space on Your Phone by Deleting Old Messages

Phones are always running out of space, and sometimes it’s hard to tell exactly what is hogging up all your storage. One easy way to make sure that you don’t have unnecessary content clogging your phone is to set it to automatically delete text messages after a specified period of time.

On iPhone, this can be accomplished by going to Settings > Messages and then scrolling down to the Message History subsection. Tap Keep Messages and select how long you want to keep your messages for: 30 days, a year, or forever. Selecting 30 days will most effectively clear your iPhone’s storage space. Be sure to save any important attachments before doing this.

For Android, the process is incredibly simple. Go to Settings > SMS, and check the box labeled Delete old messages. Android will automatically delete the oldest texts when space is needed. There isn’t an option to customize it any further when using Android’s basic SMS app, so your options are to either trust the phone to do its thing or download another app that allows you to have more control.

 

Adapted from https://www.ricksdailytips.com/delete-old-imessages-every-30-days/ and http://www.intellectdigest.in/automatically-delete-old-text-messages-android-phone-iphone-10901/

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Posted in Home Page, Phone Tips Tagged with: , , , , , ,

What Happens When You Graduate?

When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec and Bradford now that you’re graduating?

E-town Online Accounts

Your E-town accounts are accessible for one-year post-graduation. This includes email accounts, network folders, websites, JayWeb, Digication e-Portfolios, and any other E-town managed service that you log in to with your network account. You can access your files saved on OneDrive or Office 365 for a short period of time after graduation.

Downloaded Software (like Microsoft Office)

Any software downloaded free from the college or additional access provided through the college will also be available for a short period of time after graduation. This software, such as Office programs, will need to be removed from your computer as soon as possible after graduation. After your Office access has been discontinued, you will no longer be able to use the programs. You can purchase access to Office through the Microsoft Store.  If you are headed to graduate school, check with your school to see if they offer free Office access.

Emails

You will have access to your E-town email for one year after you graduate. Consider setting up an automatic email response to let users know you have graduated and provide them with your updated contact information.

Symantec and Bradford

You can finally get rid of Symantec and Bradford! They will no longer update once you are off campus, so there is no point in keeping them around. Visit the Knowledgebase articles for uninstalling Symantec and Bradford for instructions. Be sure to download another valid antivirus software after you delete these. Double check the legitimacy of anything you download off the internet. Avast Online Security is a good option.

More information

When you graduate, you will receive an email from ITS about graduation policies regarding your account. You will also receive an email one year later informing you that your account will soon become inactive.

Before your account becomes inactive, it’s crucial that you save anything from your network folders and email account to a location not related to E-town, in case it’s needed for graduate school or an employer.

For more information about what happens to your account when you graduate, visit E-town’s FAQ page. If you have any questions or concerns about your account, please contact the Help Desk in Nicarry 125, helpdesk@etown.edu, or x3333.

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Transfer Browser Bookmarks

It wasn’t too many years ago that most internet users could only access bookmarks on the one computer, where the bookmark was saved. If you wanted that bookmark you saved at school when you got to your own computer, you emailed the links or prayed you could find them in a Google search again later. But now, you don’t need to worry about any of this anymore. You can easily access bookmarks and even transfer bookmarks from one browser to another.

The exact steps for transferring bookmarks vary from browser to browser. This article will explain Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

 

Export Bookmarks

To export bookmarks from one computer to another, you first need to have a flash drive or other method of removable data storage connected to your computer. You can also save the bookmarks to a cloud storage, network storage, or even email them to yourself.

On Chrome, click the Customize and Control icon (in the top right corner, below the “x” for closing the window). Click Bookmarks, then Bookmark manager. Select the icon with three dots on the far-right side of the blue toolbar and click Export bookmarks. Follow the usual process for saving your file to your chosen storage site. Note: if you are moving from using Chrome on one machine to using Chrome on another machine, you do not need to complete this process. Simply log into your browser and your bookmarks will be synced.

For Firefox, click the Library icon (the four vertical lines just below the icon for minimizing the window). Click Bookmarks, then Show All Bookmarks. Select Import and Backup, then Export Bookmarks to HTML. Follow the usual process for saving your file to your chosen storage site.

If you’re using Safari, click the File menu on the toolbar and select Export Bookmarks… Follow the usual process for saving your file to your chosen storage site.

Exporting bookmarks (called favorites) in Edge can be done by clicking on the Settings icon (the three dots in the top right corner of the browser window) and scroll down to the Favorite Settings panel. Click Export to file. Follow the usual process for saving your file to your chosen storage site.

 

Import Bookmarks

First, make sure you have access to where you transferred your bookmarks. Download the file if you’re using cloud storage or email. For outside storage methods like flash drives, make sure they’re plugged into your computer.

To import bookmarks into Chrome, insert your flash drive and click the Customize and Control icon (in the top right corner, below the “x” for closing the window) in the browser window. Select Bookmarks, then Import bookmarks and settings. Click the down arrow on the second line and choose Bookmarks HTML File. Using the Choose File button, navigate to and select your bookmarks file. Click Open and follow the prompts.

When importing bookmarks into Firefox, click the Library icon (the four vertical lines just below the icon for minimizing the window) in your browser window. Go to Bookmarks, then Show All Bookmarks. Select Import and Backup, then click Import Bookmarks from HTML. Navigate to and select your bookmarks file. Click Open and follow the prompts.

In Safari, click the File menu on the toolbar and select Import Bookmarks… Navigate to and select your bookmarks file and click Import.

Importing favorites in Edge can be accomplished by clicking the Settings and more icon (the three dots in the top right corner), then go to Settings. Click Import from another browser, then Import from file. Navigate to and select your bookmarks file. Click Open and follow the prompts.

 

Adapted from https://www.ricksdailytips.com/copy-bookmarks-to-new-computer/, https://kb.iu.edu/d/akqh, and http://www.thewindowsclub.com/import-export-edge-favorites-html

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5 Things You Should Never Post on Social Media

Even in these internet security-savvy times, it can still be all too easy to post something on your social media that has unintended consequences. The internet is a very public place, and anything you post can be accessed by anyone, regardless of your privacy settings. With that in mind, here are five things that you should never post on social media.

Your home or work address. While this may seem like common sense, many social media platforms have incorporated ways to indicate your geographical position. These include things like Facebook’s check-ins, Instagram’s geotags, and Snapchat’s snap map. While this can be a fun way to find people who are attending the same big event as you, it’s not something that you should use for day-to-day posts.

Certain photos: children, compromising photos, and private photos. While it’s perfectly fine to post a few pictures of your kids, your siblings, or your friend’s kids now and again, you should avoid posting anything that indicates where they spend the majority of their time. If the kids aren’t yours, be sure to check with their parent to make sure that it’s okay to post a photo of them. Secondly, it’s wise to avoid posting photos that involve an illegal activity, like underage drinking or drug use. Even if your followers don’t care, a future employer checking out your social media might! Lastly, most people assume that sending “private photos” via Snapchat or Messenger is a safe method to make sure they’re only seen by you and the intended recipient. However, the amount of celebrity photo leaks should make clear that no photo sent using modern means is ever truly private.

Vacation plans. Just like your home or work address, vacation details aren’t really things you want out on the internet. The reason is slightly different though; malicious people may not care where you are, but they’ll care where you aren’t. If you make it clear on your social media that you’re on vacation and won’t return for a week, that leaves your home vulnerable to robbers.

Hints about your password. Granted, it might be unlikely that someone would post something like “My password has three letters, begins with an ‘I,’ and rhymes with ‘TS.'” This is as much a caution for safe passwords as it is about what you’re posting on your social media. Don’t have your password be a combination of your kids’ names, the name of your dog, or your anniversary date!

Financial information. Yes, there are actually some people who post photos of their credit and debit cards. There’s even an entire Twitter account dedicated to these people, @NeedADebitCard. But aside from blatant security missteps like this, you should also avoid posting any information that might indicate what bank you use, or what sort of income range you have.

 

Adapted from https://www.popsugar.com/tech/What-Post-Facebook-35867815

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Tech Tip: Take a Screenshot on Any Device

Android: Hold the power and volume buttons down for a second or two. When the screen flashes white, the screenshot has been saved to your photo gallery.

iOS: Press the Sleep/Wake button (the button on the top or right side of your device, depending on the model) and then press the Home button. The screen will “flash,” and the screenshot will be saved to your Camera Roll and the Screenshots folder. On iPhone X (which does not have a home button), you’ll need to press the Sleep/Wake and the volume up buttons simultaneously.

Windows: For desktops, pressing PrtScn + the Windows key will take a screenshot and save it to your Screenshots folder, in My Pictures. On laptops, press PrtScn + Alt + Windows to perform the same function. To capture a specific part of your screen, use Windows + Shift + 5, which will allow you to draw a box over what you would like to screenshot. A successful screenshot will be indicated by a screen “flash.”

MacOS: To take a screenshot of the entire screen, press Cmd + Shift + 3. To capture a specific part of your screen, use Cmd + Shift + 4, which will allow you to draw a box over what you would like to screenshot. These screenshots will be saved to the desktop.

Chromebook: Hitting Ctrl + the Windows Switcher key will take a screenshot of the entire screen. For a precise shot, use Ctrl + Shift + Windows Switcher. These screenshots will be saved in the downloads folder. However, they will not go into your Google Drive unless you copy them there.

 

Adapted from https://www.pcmag.com/article2/0,2817,2475902,00.asp.

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Stop Blue Light at Bedtime

Many people are aware that the blue light from screens can negatively affect sleep. Fortunately, most devices allow for a blue light filter, which minimizes this light close to bedtime to promote better sleep.

iOS

iOS has a feature called Night Shift, which allows you to set a specific range of time during which blue light from the device is minimized. This can be found in Settings > Display & Brightness > Night Shift. There, you can set a schedule, manually enable until the next day, and adjust the temperature to find the best screen warmth for you. This works on iOS 9.3 or higher.

Android

Android does not come with a specific program for reducing blue light, but there are a couple of third-party apps that will do the job. Search for Blue Light Filter, sFilter, or Twilight on the Google Play Store. All three apps allow you to schedule when to enable the blue light filter and adjust the warmth, so it’s a matter of personal preference.

Windows

PCs that have Windows 10 installed include a feature called Night Light. This can be reached by going to Start button > Settings > System. Toggle on the switch for Night Light, then click Night light settings. Within this setting, you can turn on Night Light immediately or set a scheduled range of time during which to enable Night Light. You can also use the slider to adjust the warmth.

MacOS

On MacOS Sierra 10.12.4 and later systems, go to the Apple menu > System Preferences > Displays. Select the Night Shift tab. You can schedule when you want Night Shift to be enacted or enable it at that moment. You can also use the slider to select your desired screen temperature. Night Shift can also be turned on and off from the Notifications Center.

 

Adapted from https://www.pcmag.com/news/354971/how-to-stop-gadget-blue-light-from-disturbing-your-sleep and https://support.apple.com/en-us/HT207513.

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Tech Tip: Stop Beeping Notifications on Facebook

Have you ever been studying in the silence of the library when suddenly your computer begins dinging as people like the new selfie that you just posted? Even if you’re not in a place where silence is essential, these notifications can still be pretty annoying. 

Fortunately, there’s an easy fix. On the upper right-hand corner of the Facebook page, click the down arrow. Then navigate to Settings > Notifications > On Facebook. Under Sounds, switch “Play a sound when each new notification is received” and “Play a sound when a message is received” off. 

 

Adapted from https://www.ricksdailytips.com/disable-beeping-facebook-notifications/. 

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