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Category: Training

Forti Family Notifications

Posted on April 15, 2021 By careyt

The move to the Forti family for Etown network protection brings some changes to the types and quantity of notifications that you might see. FortiClient Notifications: These pop-ups are displayed when changes are made to your computer or the FortiClient …

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Esbenshade Classroom Renovations

Posted on January 14, 2021 By careyt

Renovations of the A/V equipment in these Esbenshade classrooms has been completed over winter break: E 163 E 182 E 184 E 260H E 273 E 360 E 368 The classroom upgrades will improve the functionality for teaching both remote …

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Quarantine Email Folder

Posted on November 23, 2020 By careyt

You may have seen a new folder called “Quarantine” in your email. And there may have been a message in the folder, but now it’s gone… No, you’re not seeing things! The folder and any messages in it are part …

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RDP, VPN, MFA… WTH?

Posted on October 1, 2020 By careyt

Recently overheard at the ITS Help Desk: To use that program from off campus, you can RDP into the terminal server, but in order to RDP you have to connect through VPN, and that requires that you have MFA set …

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Changes to the Ticket System

Posted on June 3, 2020 By careyt

A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If …

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Ransomware Infections on the Rise – COVID-19

Posted on April 29, 2020 By careyt

We recently received the following information via an announcement from our anti-virus software provider Cisco AMP for Endpoints: The Cisco AMP for Endpoints research team has observed increasing incidences of malicious activity culminating in ransomware. These incidents often begin with …

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Fake Charity Websites – COVID-19

Posted on April 22, 2020 By careyt

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Fake charity websites: There has been …

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Phishing Scams – Fake Safety Information – COVID-19

Posted on April 15, 2020 By careyt

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake safety information: …

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Phishing Scams – Fake Internal Communications – COVID-19

Posted on April 8, 2020 By careyt

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake internal communications: …

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Cybersecurity – COVID-19

Posted on April 1, 2020 By careyt

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and the next several in this series, are taken directly from their website. Watch out for scams! After global …

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Introducing Adobe Education Exchange

Posted on April 30, 2018 By

Interested in furthering your technical and creative skills to benefit your classroom? Adobe Education Exchange is here for you.   Adobe offers 20+ free courses to promote the incorporation of digital technologies into the classroom. These courses fall into three categories: …

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Interested in Blended/Hybrid Learning?

Posted on February 28, 2018 By

If you are a faculty member that is considering moving a course to a blended/hybrid format, with some classes meeting face-to-face and some class time online, then I hope to see you today at the first of a two-part workshop …

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Tech Tip: Making Copies with New Copiers

Posted on October 12, 2016 By

Throughout campus, new copiers are replacing the old ones. The new ones are smaller, but just as powerful. Some functions are slightly different. To make a copy, first you must login to the copier using your ID or username and …

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Tech Tip: Atomic Learning Tutorial Videos

Posted on August 8, 2016 By

Did you know that all faculty, staff and students have access to over 10,000 videos and interactive learning modules? E-Town has a license to Atomic Learning and this resource is full of video resources to enhance your knowledge of technical …

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Atomic Learning = 24/7/365 Access to Tutorials

Posted on October 6, 2015 By

Atomic Learning can give students and faculty in-depth, clear tutorials on a wide range of software and programs. To access Atomic Learning, you must first login on Etown‘s Atomic Learning page at http://www.atomiclearning.com/login/etown using your Jayweb username and password or …

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