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Category: Computer Tips

Tech Tip: Adobe Suite Update

Posted on November 15, 2022 By mansfieldn

Earlier this week, new versions of Adobe Suite software such as Photoshop and Illustrator were made available via the college’s system management portal, KACE. This is good news for any faculty and staff members looking to use the most up-to-date …

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Tech Tip: FortiClient Required!

Posted on November 10, 2022 By mansfieldn

You read that right! Etown requires all on-campus students to have FortiClient installed on their computers. FortiClient is a device-management software that helps keep your device–and the college network–safe from malware and malicious activity. ITS has recently sent an email …

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Tech Tip: MacOS Ventura and FortiClient

Posted on October 27, 2022 By mansfieldn

On October 24th, Apple pushed its latest MacOS, Ventura. In addition to bringing new features to Mac devices, Ventura appears to have also brought a specific bug for FortiClient, our college’s antivirus software. As a result, some users have reported …

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Student Tech Tips: Preparing for Break

Posted on May 5, 2022 By Mia

With the end of the semester upon us, it’s important for students to keep some tech tips in mind when getting ready for the upcoming break. Spring clean your devices The end of the semester is the perfect time to …

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Reminders for Faculty and Staff Over Break

Posted on April 28, 2022 By Mia

With the Spring semester soon coming to a close, ITS recommends some important considerations over the summer:  Set an out of office message One quick and helpful way to improve your experience during the break is by setting up an automatic email …

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Make Use of Etown’s Status Page

Posted on March 24, 2022 By Mia

Can’t log into your email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? With Etown’s status page you can check if you’re not the only one experiencing the issue. Our status page displays the college systems …

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Tech Tip: Web Printing

Posted on March 10, 2022 By Mia

ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that E-town offers. Many students email themselves files and print them out from a computer lab. While …

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Five Easy Ways to Maintain Your Privacy Online

Posted on October 19, 2021 By Mia

The internet can often be a double-edged blade. It’s an incredible tool for sharing and communicating, of course, but with that also comes caveats – if you’re not vigilant, personal information can sometimes be easily tracked or exposed. Want to …

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Enabling and Downloading Security Updates on Mac

Posted on October 5, 2021 By Mia

For college-owned Macs, please contact the Help Desk for assistance upgrading. For non-college-owned devices, ITS recommends that you not upgrade to a new full version of MacOS (Monterey) until ITS had tested it thoroughly and confirmed that it is okay to …

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Enabling and Downloading Security Updates on Windows

Posted on October 5, 2021 By Mia

Windows Update should be enabled by default on any device with Windows 10. All college-owned computers are updated weekly. The remaining information here is for non-college-owned devices having trouble connecting to the network. With the release of Windows 11, ITS …

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Disabling Windows News and Interests

Posted on September 14, 2021 By Mia

If you use Windows 10, you’ve likely noticed a new icon on the taskbar. Referred to by Windows as the “News and interests” tab, the icon appears in the form of a small weather forecast on the taskbar next to …

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Software Available through Portal

Posted on August 30, 2021 By careyt

Want to try a new Adobe Creative Cloud application? Wish the version of SPSS that’s installed on your college-owned computer matched the one in the labs? Need to install software when the ITS office is closed? ITS is launching a …

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Forti Family Notifications

Posted on April 15, 2021 By careyt

The move to the Forti family for Etown network protection brings some changes to the types and quantity of notifications that you might see. FortiClient Notifications: These pop-ups are displayed when changes are made to your computer or the FortiClient …

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Change in VPN Connection Software

Posted on April 6, 2021 By careyt

In addition to providing exceptional security and protection from viruses and malware, Etown’s new antivirus software, FortiClient, has a VPN connection option. If you use a college-owned laptop with FortiClient installed, you can begin to use the VPN component immediately. …

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New Antivirus on Campus – FortiClient

Posted on March 12, 2021 By careyt

Beginning this month, ITS will be deploying FortiClient, Etown’s new antivirus solution. This software will replace Cisco AMP for Endpoints and will be required on all computers accessing the college network for the 2021-22 academic year. FortiClient will be installed …

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