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Author: mansfieldn

Tech Tip: Adobe Suite Update

Posted on November 15, 2022 By mansfieldn

Earlier this week, new versions of Adobe Suite software such as Photoshop and Illustrator were made available via the college’s system management portal, KACE. This is good news for any faculty and staff members looking to use the most up-to-date …

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Tech Tip: FortiClient Required!

Posted on November 10, 2022 By mansfieldn

You read that right! Etown requires all on-campus students to have FortiClient installed on their computers. FortiClient is a device-management software that helps keep your device–and the college network–safe from malware and malicious activity. ITS has recently sent an email …

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Tech Tip: MacOS Ventura and FortiClient

Posted on October 27, 2022 By mansfieldn

On October 24th, Apple pushed its latest MacOS, Ventura. In addition to bringing new features to Mac devices, Ventura appears to have also brought a specific bug for FortiClient, our college’s antivirus software. As a result, some users have reported …

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Tech Tip: Bitlocker Recovery Screen

Posted on August 23, 2022 By mansfieldn

As students and faculty returned to campus over the past week, we saw a number of personal computers display Bitlocker recovery screens. This screen appears as the computer powers on, demanding a recovery key to be typed in before the …

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