Blog Archives

VPN Over the Summer

VPN or Virtual Private Network allows a user to access network resources while off campus (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

ITS Information for Grads

When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec now that you’re graduating?

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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: , , , , , , , , , ,

Spring Cleaning Your Devices

Spring is a time of renewal. Flowers are blooming, and you drag everything out of the Tupperware cabinet and re-organize. While you’re at it, you should spring clean your devices too. From wiping the dust from under the case to

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: , , , , , , , , , , ,

Phishing Scams on Social Media, Text, and the Phone

Personal information threats don’t just come through email anymore. We’ve seen attempts coming through social media scams, text messages (smishing), and phone calls (vishing). These malicious frauds attempt to gain access to your account usernames and passwords, bank account information,

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , ,

Tech Tip: Device Issues? Turn it off and back on again. Really.

When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic.  The easiest thing to try and fix any technology device issue is to turn the device off and then back on again. No, really.

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Posted in Computer Tips, Digital Citizenship, Home Page, Office 2016, Web Tips, Windows 10 Tagged with: , , , , , , , , , , ,

PS4 Wi-Fi Broadcasting

Playstations can broadcast a Wi-Fi signal when they do not have an internet connection in order to play multiplayer online or Remote Play. Our network does not support broadcasted Wi-Fi signals. You must turn this function off when you are

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Posted in Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , , , ,

Thankful for Wi-Fi Tips

Thankful for Wi-Fi Tips  Last month, we gave you some Phishing Tricks (http://groups.etown.edu/its/2016/10/26/optimize-your-wi-fi-settings/) and Wi-Fi Treats (http://groups.etown.edu/its/2016/10/26/optimize-your-wi-fi-settings/). This month, we’re thankful for even more Wi-Fi tips! Apple users, this time it’s all about you. Android users, pay attention though; some of this is

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Posted in Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , , ,

Security for Your Mobile Device

Mobile devices are one of the most common ways to communicate and interact now. We can do nearly anything right from our smartphones such as banking, shopping, viewing medical data or history, and even working remotely. That information is good

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: , , , , , , , , , ,

Optimize Your Wi-Fi Settings

Over the summer, ITS worked very hard to upgrade the entire wireless network on campus. Now, students can enjoy Wi-Fi beyond buildings in areas such as in the Dell or the Academic Quad. The Wi-Fi is also faster and more

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Tech Tip: Guest Access to Wireless

When guests come to visit, they are more than welcome to register for temporary accounts on our system. The accounts can be setup on laptops, tablets, or cell phones and are good for 3 days. Note: Guest registration requires that

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Posted in Computer Tips, Home Page, New Student Tips, Web Tips Tagged with: , , , , ,

Help Desk Hours

The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)

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Posted in Computer Tips, Home Page, New Student Tips, Phone Tips, Teaching and Learning, Web Tips Tagged with: , , , , , , , , , ,

Connecting ChromeCast Correctly

Is your internet slow? Does the connection repeatedly fail? The culprit could be wireless devices like ChromeCast interfering with the internet connection. If you don’t set it up properly, ChromeCast could be eating up the signal. To avoid connectivity problems,

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , ,

Back to School!

Whether you’re coming to E-town’s campus for the first time this Fall or heading back for another year, there are some things you need to do to prepare for your arrival. To find out what to expect when you arrive

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Web Tips Tagged with: , , , , ,

Tech Tip: Password Safe App

Changing your password regularly is very important. Using different, long, and complex passwords is a major plus for added security. How do you keep track of all of those passwords though? Writing them down seems like a good idea, but

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Posted in Computer Tips, Home Page, Web Tips Tagged with: , , , ,

Tech Tip: Spring Cleaning

“The National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) are encouraging consumers to put cybersecurity top of mind by urging them to make digital devices an additional target of their spring cleaning activities. NCSA and BBB encourage everyone

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