The FBI recently suggested that internet users reboot their routers. This, they said, was because “foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.” This is a pretty scary thought. Indeed,…
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Should You Reboot Your Router?
Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: faculty, security, staff, students, technology, Wireless
Don’t Be a Wi-Fi Monster
What Does It Mean to be a Wi-Fi Monster? Wi-Fi networks are sensitive. Certain items can interfere with the signal and cause poor connectivity all over campus. To ensure strong Wi-Fi, we must all be on the lookout for Wi-Fi…
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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: students, technology, web, Wi-FI, Wireless
Tech Tip: Rogue Devices
Some personal devices emit a problematic Wi-Fi signal. These devices interfere with E-Town’s Wi-Fi signal and slow down the connection of nearby phones and computers. Please be sure to turn off wireless on: Wireless printers Cellphone or personal hot spots…
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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: students, tech tip, technology, web, Wi-FI, Wireless
Tech Tip: Turning Off Wireless
Does your wifi connection seem slow? Are you having trouble connecting to E-town’s wireless network? Look around for unfamiliar wifi signals in your area. These signals may belong to a device that broadcasts its own wifi signal, which interferes with…
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VPN Over the Summer
VPN or Virtual Private Network allows a user to access network resources while off campus (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted…
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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: computer, faculty, password, security, staff, technology, VPN, Wireless
ITS Information for Grads
When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec now that you’re graduating?…
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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: computer, email, grads, knowledgebase, MSOffice, Office 2016, Office 365, password, students, technology, Wireless
Spring Cleaning Your Devices
Spring is a time of renewal. Flowers are blooming, and you drag everything out of the Tupperware cabinet and re-organize. While you’re at it, you should spring clean your devices too. From wiping the dust from under the case to…
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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: computer, email, faculty, MSOffice, password, phone, security, staff, students, technology, web, Wireless
Phishing Scams on Social Media, Text, and the Phone
Personal information threats don’t just come through email anymore. We’ve seen attempts coming through social media scams, text messages (smishing), and phone calls (vishing). These malicious frauds attempt to gain access to your account usernames and passwords, bank account information,…
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Tech Tip: Device Issues? Turn it off and back on again. Really.
When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic. The easiest thing to try and fix any technology device issue is to turn the device off and then back on again. No, really.…
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Posted in Computer Tips, Digital Citizenship, Home Page, Office 2016, Web Tips, Windows 10 Tagged with: computer, email, faculty, MSOffice, Outlook, PowerPoint, security, staff, students, technology, Wireless, Word
PS4 Wi-Fi Broadcasting
Playstations can broadcast a Wi-Fi signal when they do not have an internet connection in order to play multiplayer online or Remote Play. Our network does not support broadcasted Wi-Fi signals. You must turn this function off when you are…
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Posted in Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: broadcasting wi-fi, PlayStation 4, PS4, security, students, technology, web, Wireless
Thankful for Wi-Fi Tips
Thankful for Wi-Fi Tips Last month, we gave you some Phishing Tricks (http://groups.etown.edu/its/2016/10/26/optimize-your-wi-fi-settings/) and Wi-Fi Treats (http://groups.etown.edu/its/2016/10/26/optimize-your-wi-fi-settings/). This month, we’re thankful for even more Wi-Fi tips! Apple users, this time it’s all about you. Android users, pay attention though; some of this is…
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Posted in Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: faculty, phone, social media, staff, students, technology, Wireless
Security for Your Mobile Device
Mobile devices are one of the most common ways to communicate and interact now. We can do nearly anything right from our smartphones such as banking, shopping, viewing medical data or history, and even working remotely. That information is good…
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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: computer, email, faculty, password, phone, security, social media, staff, students, web, Wireless
Optimize Your Wi-Fi Settings
Over the summer, ITS worked very hard to upgrade the entire wireless network on campus. Now, students can enjoy Wi-Fi beyond buildings in areas such as in the Dell or the Academic Quad. The Wi-Fi is also faster and more…
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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: computer, faculty, security, staff, students, technology, web, Wireless
Tech Tip: Guest Access to Wireless
When guests come to visit, they are more than welcome to register for temporary accounts on our system. The accounts can be setup on laptops, tablets, or cell phones and are good for 3 days. Note: Guest registration requires that…
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Posted in Computer Tips, Home Page, New Student Tips, Web Tips Tagged with: faculty, security, staff, students, tech tip, Wireless
Help Desk Hours
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)…
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Posted in Computer Tips, Home Page, New Student Tips, Phone Tips, Teaching and Learning, Web Tips Tagged with: computer, email, faculty, password, phish, security, staff, students, technology, training, Wireless