Cant log into you email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? Now with Etown’s new status page you can check if you are the only one having the issue. Our new status page displays…
Blog Archives
Etown’s Status Page
Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: Canvas, computer, email, phone, Print, Statuspage, web, Wireless
Tech Tip: Secure Wi-Fi Problems after Upgrade to iOS 14?
Are you having trouble staying connected to EC_SECURE_WIFI since you upgraded your iPhone to iOS 14? Several users have reported issues with the connection dropping and difficulty reestablishing it after the upgrade. The steps in this knowledgebase article will assist…
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Tech Tip: Need Help Connecting to Wi-Fi?
Each fall, ITS holds drop-in sessions for new students who are having difficulty connecting to E-town’s wifi. Before coming to a session, be sure you have tried to connect using the instructions you were given at orientation. You can also view…
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Tech Tip: VPN Over the Summer
VPN or Virtual Private Network allows a user to access network resources (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted channel…
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Tech Tip: The Scary Truth About Public Wifi
It’s a little burst of happiness when you find some public wifi at the airport or at the mall, especially if you’re running low on data. But this opportunity is often too good to be true. One of the problems…
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Tech Tip: Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that Etown offers. Many students email themselves files and print them out from a computer lab. While…
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Posted in Home Page, New Student Tips Tagged with: Print, students, tech tip, technology, web, Wireless
Should You Reboot Your Router?
The FBI recently suggested that internet users reboot their routers. This, they said, was because “foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.” This is a pretty scary thought. Indeed,…
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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: faculty, security, staff, students, technology, Wireless
Don’t Be a Wi-Fi Monster
What Does It Mean to be a Wi-Fi Monster? Wi-Fi networks are sensitive. Certain items can interfere with the signal and cause poor connectivity all over campus. To ensure strong Wi-Fi, we must all be on the lookout for Wi-Fi…
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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: students, technology, web, Wi-FI, Wireless
Tech Tip: Rogue Devices
Some personal devices emit a problematic Wi-Fi signal. These devices interfere with E-Town’s Wi-Fi signal and slow down the connection of nearby phones and computers. Please be sure to turn off wireless on: Wireless printers Cellphone or personal hot spots…
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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: students, tech tip, technology, web, Wi-FI, Wireless
Tech Tip: Turning Off Wireless
Does your wifi connection seem slow? Are you having trouble connecting to E-town’s wireless network? Look around for unfamiliar wifi signals in your area. These signals may belong to a device that broadcasts its own wifi signal, which interferes with…
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VPN Over the Summer
VPN or Virtual Private Network allows a user to access network resources while off campus (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted…
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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: computer, faculty, password, security, staff, technology, VPN, Wireless
ITS Information for Grads
When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec now that you’re graduating?…
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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: computer, email, grads, knowledgebase, MSOffice, Office 2016, Office 365, password, students, technology, Wireless
Spring Cleaning Your Devices
Spring is a time of renewal. Flowers are blooming, and you drag everything out of the Tupperware cabinet and re-organize. While you’re at it, you should spring clean your devices too. From wiping the dust from under the case to…
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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: computer, email, faculty, MSOffice, password, phone, security, staff, students, technology, web, Wireless
Phishing Scams on Social Media, Text, and the Phone
Personal information threats don’t just come through email anymore. We’ve seen attempts coming through social media scams, text messages (smishing), and phone calls (vishing). These malicious frauds attempt to gain access to your account usernames and passwords, bank account information,…
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Tech Tip: Device Issues? Turn it off and back on again. Really.
When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic. The easiest thing to try and fix any technology device issue is to turn the device off and then back on again. No, really.…
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Posted in Computer Tips, Digital Citizenship, Home Page, Office 2016, Web Tips, Windows 10 Tagged with: computer, email, faculty, MSOffice, Outlook, PowerPoint, security, staff, students, technology, Wireless, Word