A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If…
Blog Archives
Changes to the Ticket System
Posted in Computer Tips, Home Page, Training, Windows 10 Tagged with: computer, knowledgebase, ticket system, training
Introducing Adobe Education Exchange
Interested in furthering your technical and creative skills to benefit your classroom? Adobe Education Exchange is here for you. Adobe offers 20+ free courses to promote the incorporation of digital technologies into the classroom. These courses fall into three categories:…
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Posted in Digital Citizenship, Home Page, Teaching and Learning, Training Tagged with: adobe, faculty, staff, technology, training
Tech Tip: Classroom and Event Space Technology
Have you ever been confused about how to use the podium in a classroom? Or have you had trouble figuring out the TV in your dorm lounge? Well, the good news is that there are in-depth instructions on using these…
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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning Tagged with: computer, faculty, knowledgebase, staff, students, tech tip, technology, training
Zoom Web Conferencing
All campus staff and faculty now have access to Zoom Web Conferencing. Zoom is replacing WebEx as our web conferencing solution. What is Zoom and what can you do with it? Connect with anyone with an internet connection from PC,…
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Posted in Computer Tips, Digital Citizenship, Home Page, Teaching and Learning, Web Tips Tagged with: classes, faculty, staff, technology, training, web, Web Conferencing, Zoom
Atomic Learning
You’ve seen our Knowledgebase by now. Have you noticed the videos or links to videos at the bottom of nearly every article? If you haven’t noticed yet, check out this Track Changes in Word article for reference. It has five…
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Posted in Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Web Tips Tagged with: Atomic Learning, faculty, knowledgebase, staff, students, technology, training, web
Tech Tip: Making Copies with New Copiers
Throughout campus, new copiers are replacing the old ones. The new ones are smaller, but just as powerful. Some functions are slightly different. To make a copy, first you must login to the copier using your ID or username and…
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Posted in Computer Tips, Digital Citizenship, Home Page, Training Tagged with: faculty, staff, students, tech tip, technology, training
Help Desk Hours
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)…
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Posted in Computer Tips, Home Page, New Student Tips, Phone Tips, Teaching and Learning, Web Tips Tagged with: computer, email, faculty, password, phish, security, staff, students, technology, training, Wireless
Back to School!
Whether you’re coming to E-town’s campus for the first time this Fall or heading back for another year, there are some things you need to do to prepare for your arrival. To find out what to expect when you arrive…
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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Web Tips Tagged with: email, security, students, technology, training, Wireless
PASSHE Virtual Conference: February 15-26th
Pennsylvania’s State System of Higher Education will present an online conference, Transforming the Teaching & Learning Environment beginning February 15th. The 60 one-hour sessions are all delivered live via Blackboard Collaborate and allow you to interact with the presenters and…
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Posted in Digital Citizenship, Home Page, Teaching and Learning Tagged with: faculty, staff, students, training, Virtual Conference
January Technology Workshops
ITS has scheduled several workshops for the Spring semester. The workshops scheduled in January are noted below. If you would like to see all of the details for a session and also preview the classes that are scheduled for…
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ITS Technology Workshops for October
This fall, ITS has scheduled many workshops about educational technology topics,web design & social media, the phone system.and Microsoft Office. The scheduled classes for October are posted below. If you are interested in attending any of these classes, please register…
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Faculty and Staff Technology Trainings – May 2013
As the Spring semester winds down, there are some professional development opportunities that you may be interested in attending. See the dates and details below. May 7, 2013 Non-Credit Computer Training 1:00-4:00 – InfoMaker Training…
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Non-Credit Computer Classes: Spring 2013 Semester
Check out the newly added classes for Excel Introduction and Infomaker! Courses are available to students, faculty and staff. Most classes are free, for the others only a book fee is charged. Contact the trainer, Kathy Kellie at 361-1582 for more information…