Blog Archives

OneDrive Sync Issues

Recently, a few users have reported that OneDrive is not syncing with their computer and the icon has disappeared from the tray.  To fix the disappeared icon, click the OneDrive folder in File Explorer. To force a sync, login to

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Posted in Digital Citizenship, Home Page, Office 2016, Web Tips Tagged with: , , , , , , ,

Tech Tip: Battery Myths – Batteries Only Last a Few Years

It’s the final edition of Battery Myths, so we’re doing something special: We’re covering something that’s only kind of a myth. Realistically, batteries won’t last forever. Nowadays, it seems like everybody is constantly upgrading their device because their battery seems

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Take a Screenshot on Any Device

Android: Hold the power and volume buttons down for a second or two. When the screen flashes white, the screenshot has been saved to your photo gallery. iOS: Press the Sleep/Wake button (the button on the top or right side

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Posted in Computer Tips, Home Page Tagged with: , , , , ,

Tech Tip: Stop Beeping Notifications on Facebook

Have you ever been studying in the silence of the library when suddenly your computer begins dinging as people like the new selfie that you just posted? Even if you’re not in a place where silence is essential, these notifications

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Posted in Digital Citizenship, Home Page Tagged with: , , , , , ,

Tech Tip: Battery Myths – Dropping Your Battery to 0%

This round of Battery Myths debunks the idea that you should always let your battery drop to 0%. While this may have worked well for older batteries, it shortens the lifespan of modern Lithium-ion batteries. Plus, letting your phone shut

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Canvas Section-Specific Announcements

Canvas recently introduced the ability to send announcements to specific sections, rather than the entire class. While you’re creating an announcement, Canvas now has options to select where to post it to: All my sections, Section 1, Section 2, etc.

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Posted in Home Page Tagged with: , , , , ,

Tech Tip: Skype for Business is Out, Microsoft Teams is In!

In late 2017, Microsoft announced that the capabilities of Skype for Business would be gradually transferred to Microsoft Teams. This process will happen slowly, so there is no need to panic! However, it’s wise to be made aware of the

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Posted in Home Page Tagged with: , , , , , ,

Tech Tip: Sharing Accounts with Students

For faculty and staff with student workers who need to access files and send emails on their behalf, just telling the student their login credentials may seem like the simplest option. Unfortunately, this gives the student worker access to all

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Posted in Home Page Tagged with: , , , , ,

Tech Tip: How to Clean Your Earbuds

No one really wants to think about how dirty their earbuds are. It’s not a particularly pleasant topic. Unfortunately, dirty earbuds are a source of potential ear infection and just plain gross.   Cleaning your earbuds is fairly simple, though! First,

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Posted in Home Page Tagged with: , , , , ,

Tech Tip: Battery Myths – The App Switcher

Welcome to Battery Myths, a new series of tech tips from ITS about how your phone’s battery REALLY works. This first part debunks the idea that closing apps from the app switcher preserves battery power. The app switcher is the

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Posted in Home Page, Phone Tips Tagged with: , , , , , , , ,

Tech Tip: Facebook Chain Mail Scams

Chances are, you’ve received a message on Facebook Messenger from some distant family member that reads something like:  Please tell all the contacts in your messenger list not to accept Jayden K. Smith friendship request. He is a hacker and

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Posted in Digital Citizenship, Home Page Tagged with: , , , , ,

Tech Tip: Have You Followed ITS’ Social Media Yet?

Let’s face it, newsletters are old-school. It’s all about the social media these days. And luckily for you, ITS releases the same handy technology information on our Facebook and Twitter. That’s @EtownHelpDesk on both platforms.      

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Posted in Home Page Tagged with: , , ,

Tech Tip: Web Printing

ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that Etown offers. Many students email themselves files and print them out from a computer lab. While

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Posted in Home Page, New Student Tips Tagged with: , , , ,

Tech Tip: How Slow Is Your iPhone?

Given the recent controversy surrounding Apple’s practice of slowing down old iPhones to preserve battery life, you may be wondering if your phone was affected. Fortunately, this is easy to test with the website SlowApple. Note: you must have low

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Posted in Home Page, Phone Tips Tagged with: , , , , , ,

Tech Tip: Stop Location and Notification Browser Popups

You know the ones. They pop up when you’re least expecting them, asking if you want to share your location with this website or allow that website to send you desktop notifications. The good news is that you can get

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Posted in Home Page, Web Tips Tagged with: , , , , , ,