Blog Archives

Adobe License Expiration Message

Back in August, all E-town users (faculty, staff, and students) using college-owned devices were required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing model.   Now, some

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Posted in Home Page Tagged with: , , , ,

SurveyMonkey Updates

Back in July, SurveyMonkey added a new layer of security to their service, which only allowed sign-ins on two devices at a time. When Survey Monkey is accessed from a new computer a verification code is required to gain access. Since the EtownEmployees and BlueJays accounts are

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New Spam Filter System

On Monday, October 7th, ITS activated an enhanced spam filtering system which is designed to give the user more control over which emails are delivered. Previously, the system had two categories for email – deliver or block.  This made some messages

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Posted in Digital Citizenship, Home Page Tagged with: , , , , , ,

Office365 Upload Center Changes

On September 17th, Microsoft Office announced that the Uploads Center used by Office365 users would be retired. In the past, users have been able to access files that did not upload properly in the Uploads Center; now, these files will be accessed

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Posted in Home Page, Office 2016, Web Tips Tagged with: , , , , , ,

Updates to TV Channels Available on Campus

ITS recently updated the list of channels available for cable TV on campus. These channels are available both through TVs connected via a coaxial cable to a wall jack or through Xfinity on Campus. More information on connecting to cable can be found in this Knowledgebase

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More Print Release Stations Added!

Good news for students living in Ober and Brinser – ITS just added express print stations to your dorms! You can find the printer in Brinser near the stairs in the lobby, and the Ober printer in the main lobby. This means that there is now

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Posted in Home Page Tagged with: , ,

Network Drives

Network drives are a valuable resource that E-town offers its faculty, staff, and students. They can be used for document sharing for anything from clubs collaborating to faculty sharing files with their classes to students working on a group project.  Each

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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: , ,

Tech Tip: Web Printing

ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that E-town offers. Many students email themselves files and print them out from a computer lab. While

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Posted in Home Page, Web Tips Tagged with: , , , ,

Tech Tip: ITS Hours Fall 2019

The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)

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Posted in Home Page, New Student Tips Tagged with: , , , ,

Office Sign-In Required in Classrooms and Labs

At the start of this semester, computers in classrooms, labs, and other shared environments will require that users sign into Microsoft Office if they wish to use Office programs. When an Office application is opened for the first time since

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Posted in Home Page, Office 2016 Tagged with: , , , , , ,

Tech Tip: Office 365 OneDrive

Most students are aware of the Microsoft Office package that’s available to students. But did you know that Office also has an online component, called Office 365? Think the constant backing up of your files that you get with Google

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Posted in Home Page, Web Tips Tagged with: , , , , ,

Tech Tip: Need Help Connecting to Wi-Fi?

Each fall, ITS holds drop-in sessions for new students who are having difficulty connecting to E-town’s wifi. Before coming to a session, be sure you have tried to connect using the instructions you were given at orientation. You can also view

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What Happens When You Graduate?

When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Cisco AMP and Bradford now

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Tech Tip: ITS Summer Hours

Summer is right around the corner. No matter where you are, we are here if you have any questions about your device or using an E-town product off campus, ITS will be there to help you all summer long. ITS

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Tech Tip: VPN Over the Summer

VPN or Virtual Private Network allows a user to access network resources (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted channel

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