Some users may be experiencing issues with the rollout of multi-factor authentication (MFA), especially when connecting to VPN or using mail apps other than Outlook. Here’s some common issues and how to fix them. First, to check your MFA settings, go…
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Tech Tip: Multi-Factor Authentication Troubleshooting
Posted in Home Page Tagged with: faculty, multi-factor authentication, security, staff, students, tech tip, technology
What’s Multi-Factor Authentication?
In an effort to stay one step ahead of the cybercriminals, Information & Technology Services is working to provide multi-factor authentication (MFA) to protect you. Usernames and passwords are increasingly becoming a target for theft and often, the target (you) isn’t even…
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Posted in Digital Citizenship, Home Page Tagged with: faculty, multi-factor authentication, security, staff, students, technology
VPN Users Must Enroll in MFA
A security upgrade conducted on January 28th requires users to enable multi-factor authentication (MFA) to use VPN services. As part of this, signing into VPN now uses email credentials, rather than a special VPN password. If you are already enrolled in MFA, you do not need…
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Posted in Home Page Tagged with: faculty, multi-factor authentication, security, staff, students, technology, VPN
Happy Holidays from Phishing Scams
Phishing is word that strikes fear in the heart of anyone concerned with cybersecurity (which should be everyone). These scams increase in frequency over the holiday season, since people are busier and less likely to carefully inspect a message to…
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Posted in Digital Citizenship, Home Page Tagged with: faculty, phish, security, staff, students, technology
New Spam Filter System
On Monday, October 7th, ITS activated an enhanced spam filtering system which is designed to give the user more control over which emails are delivered. Previously, the system had two categories for email – deliver or block. This made some messages…
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Posted in Digital Citizenship, Home Page Tagged with: email, faculty, phish, security, staff, students, technology
Cisco AMP for Endpoints and Mojave
There’s a new version of Cisco AMP for Endpoints (our antivirus software). If you’ve updated your Mac to Mojave, when AMP for Endpoints upgrades to version 1.9.0, your Mac may require a system setting change for AMP to continue functioning.…
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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: cisco amp for endpoints, faculty, Mac, macOS, mojave, security, staff, students, technology
Tech Tip: Password Rules Update
With the transition to Office365 as our mail server, the rules for password complexity have changed slightly. In addition to the previous rules, your new password cannot contain any of Microsoft’s banned words (common words like Fall, Password, or Office) or…
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Posted in Home Page Tagged with: faculty, Office 365, password, security, staff, students, tech tip, technology
Tech Tip: Have You Been Pwned?
Companies are being hacked and losing encrypted information every day, even if it only makes the news occasionally. Want to know if your information has been part of a breach? Haveibeenpwned.com is here to help. Enter your email into their…
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Keep Your Home Secured
We lock our doors and have alarm systems to prevent break-ins in our homes. So why don’t we extend the same precautions for our online safety? In this interconnected world, someone gaining access to your home wifi could be catastrophic.…
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Tech Tip: Personal Information on Search Sites
The amount of personal information that’s just a Google away is pretty scary. With just a name and area code, or a phone number, you can find out addresses, family members, and even criminal records on sites like Whitepages and…
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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: faculty, security, staff, students, tech tip, technology, web
Social Engineering
We often think of hackers hunched over a computer, typing out code furiously to hack into the mainframe. But what about hackers who don’t fit that stereotype? With just a little knowledge of human behavior, they can manipulate people into…
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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: faculty, security, social media, staff, students, technology, web
Tech Tip: The Scary Truth About Public Wifi
It’s a little burst of happiness when you find some public wifi at the airport or at the mall, especially if you’re running low on data. But this opportunity is often too good to be true. One of the problems…
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Don’t Feed the Phish
Phishing – a word that strikes fear in the heart of anyone concerned with cybersecurity. Which should be everyone. Once mainly an email-based attack, phishing has developed into smishing (phishing via text) and vishing (phishing via phone call). What are…
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Posted in Digital Citizenship, Home Page Tagged with: faculty, phish, security, staff, students, technology
Tech Tip: “But I Don’t Have Anything Worth Stealing!”
“But I don’t have anything worth stealing!” You’ve probably thought this to yourself before, reading ITS’ dire warnings about how to stay protected. You’re pretty unimportant in the grand scheme of things as far as hackers are concerned, right? There…
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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: faculty, security, staff, students, tech tip, technology
Should You Reboot Your Router?
The FBI recently suggested that internet users reboot their routers. This, they said, was because “foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.” This is a pretty scary thought. Indeed,…
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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: faculty, security, staff, students, technology, Wireless