Blog Archives

VPN Over the Summer

VPN or Virtual Private Network allows a user to access network resources while off campus (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

ITS Information for Grads

When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Symantec now that you’re graduating?

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Keep Your Private Information Private

You leave digital footprints wherever you go on the internet. It’s important to ensure that these footprints contain only what you intend to share. Protect yourself from both embarrassment and identity theft with these tips.   Have a variety of

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Spring Cleaning Your Devices

Spring is a time of renewal. Flowers are blooming, and you drag everything out of the Tupperware cabinet and re-organize. While you’re at it, you should spring clean your devices too. From wiping the dust from under the case to

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: , , , , , , , , , , ,

Never Reveal Your Password

  ITS will never ask for your password, especially not in an email. If you ever receive an email asking you to “confirm your account” for any reason, it is a scam. That is a classic phishing scam. They trick

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , , , , , ,

Gmail Phishing Scam

Recently, Gmail has been the target of phishing scams. A user will receive an email from a fake address, but the name will be familiar. You might think it is your mom because it has her picture, but the address

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , ,

Hover, Don’t Click

You just got an email. It looks relatively harmless, but something is nagging you. You weren’t expecting an email from your old boss, and not one like this. You remember what E-town has been telling you about phishing scams. You

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , , , , ,

Phishing Scams on Social Media, Text, and the Phone

Personal information threats don’t just come through email anymore. We’ve seen attempts coming through social media scams, text messages (smishing), and phone calls (vishing). These malicious frauds attempt to gain access to your account usernames and passwords, bank account information,

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , ,

2017 New Year, New You!

Seven tech things to think about in 2017. Update your computer. Not only is the new year a time for changes in your life, it’s a time for changes in your technology. It’s a fantastic time to update your computer.

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , , ,

It’s Time to Change Your Password

Welcome back to campus! It’s that time of year again. Classes are starting and passwords need to be changed! It is best to change your password occasionally to maintain security for your account. When you change your password, it must

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , ,

Phishing for Links

Recently, E-town was the target of a major phishing scam. Many users failed to recognize the misleading link in the email. Links in emails can present problems in two major ways: they can be infected with malware that can damage

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , , ,

Security for Your Mobile Device

Mobile devices are one of the most common ways to communicate and interact now. We can do nearly anything right from our smartphones such as banking, shopping, viewing medical data or history, and even working remotely. That information is good

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Phone Tips, Web Tips Tagged with: , , , , , , , , , ,

Tech Tip: Change Your Network Password in OWA

Over the summer, ITS upgraded Outlook Web App (mail.etown.edu). The update moved where you will find the option to change your network password. To save you some time and stress, we’re going to let you know where to go. From

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Posted in Computer Tips, Home Page, Office 2016, Web Tips Tagged with: , , , , , , ,

Updating Passwords

Changing your password regularly is good practice to protect your accounts and keep your information secure. In order to keep our network safe, we require E-town Network users to change their password every 120 days. Don’t worry, Outlook and the

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Help Desk Hours

The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)

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Posted in Computer Tips, Home Page, New Student Tips, Phone Tips, Teaching and Learning, Web Tips Tagged with: , , , , , , , , , ,