Blog Archives

Never Reveal Your Password

  ITS will never ask for your password, especially not in an email. If you ever receive an email asking you to “confirm your account” for any reason, it is a scam. That is a classic phishing scam. They trick

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , , , , , ,

Hover, Don’t Click

You just got an email. It looks relatively harmless, but something is nagging you. You weren’t expecting an email from your old boss, and not one like this. You remember what E-town has been telling you about phishing scams. You

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , , , , ,

Tech Tip: Device Issues? Turn it off and back on again. Really.

When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic.  The easiest thing to try and fix any technology device issue is to turn the device off and then back on again. No, really.

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Posted in Computer Tips, Digital Citizenship, Home Page, Office 2016, Web Tips, Windows 10 Tagged with: , , , , , , , , , , ,

Tech Tip: Office 365 for the Holidays

Don’t forget, as a student as Elizabethtown College, you can download Microsoft Office products for free from ITS onto 5 different devices. With this download, you’ll have free access to Excel, Outlook, OneNote, PowerPoint, and Word. Follow the steps in

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Office 2016, Web Tips Tagged with: , , , , , , , , , ,

Tech Tip: Out of Office Messages

Leaving your office for winter break requires some planning. It may not be quite as long as summer break, but you still may need to set your Out of Office Replies or change your Voicemail. Out of Office Email Response

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Posted in Home Page, Office 2016, Phone Tips, Windows 10 Tagged with: , , , , , ,

Tech Tip: Accessing Group/Club E-mail Accounts

With the new OWA (Outlook Web App) update, you might be wondering how to access the club email accounts. First, login to your email with OWA. Click the avatar image in the top right corner and choose “Open another mailbox…”

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Posted in Computer Tips, Home Page, Web Tips Tagged with: , , , , ,

Phishing Scams are Getting Smarter

It used to be easy to spot a Phishing Scam. An African Prince asking for money to buy his dog an education or some yak. Now, phishing scams are getting smarter. They’re getting clever. Take a look at the email

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , , , , ,

Tech Tip: Change Your Network Password in OWA

Over the summer, ITS upgraded Outlook Web App (mail.etown.edu). The update moved where you will find the option to change your network password. To save you some time and stress, we’re going to let you know where to go. From

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Posted in Computer Tips, Home Page, Office 2016, Web Tips Tagged with: , , , , , , ,

Tech Tip: Mailbox Quota in OWA

Over the summer, you received an email informing you that we would be updating Outlook Web App. That process was a success, but many functions have changed. We have updated the ITS Knowledgebase with information on how to perform nearly

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Posted in Computer Tips, Home Page, New Student Tips, Office 2016, Web Tips Tagged with: , , , , , , ,

Tech Tip: Link to a Document in OneDrive

In OneDrive, a user can send a link to individuals to access specific documents with a single link. Start by logging in to your OneDrive account. Navigate to the file you would like to share and right click on the

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Posted in Computer Tips, Digital Citizenship, New Student Tips, Office 2016, Web Tips, Windows 10 Tagged with: , , , , , , , , , , ,

Updating Passwords

Changing your password regularly is good practice to protect your accounts and keep your information secure. In order to keep our network safe, we require E-town Network users to change their password every 120 days. Don’t worry, Outlook and the

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Web Tips Tagged with: , , , , ,

Tech Tip: Downloading Office 365

Office 365 is the complete Office 2016 package available to download on both PCs and Macs. E-town has a licensing agreement with Microsoft that allows currently enrolled students, and all faculty and staff to download Office to their personal computers

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Posted in Computer Tips, Home Page, Office 2016, Phone Tips, Web Tips Tagged with: , , , , , , , , , ,

Tech Tip: Club Email in Outlook

Are you an officer in a club? Do you need access to you club’s email to reconnect with members after a long summer? Here’s a quick guide for how to log into a Club email. In OWA (Outlook Web App),

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Posted in Computer Tips, Home Page, Web Tips Tagged with: , , ,

End of Year Information

Leaving your office for the summer requires some planning. There are a few things that you should keep in mind before heading out for a well-deserved break. Out of Office Email Response Setting your email to automatically reply is an

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Posted in Computer Tips, Home Page, Phone Tips, Web Tips Tagged with: , , , , , , ,

Tech Tip: Ignore Email Conversations

In Outlook, you can ignore unwanted email conversations, including reply all messages. To do this, first open Outlook. Then navigate to the message you wish to ignore. Click the Home Tab, then click Ignore beside the large Delete button. This button

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Posted in Computer Tips, Home Page, Web Tips Tagged with: ,