Blog Archives

Protecting Your Account with MFA

At this time of year phishers and scammers are counting on you being too busy and distracted to pay real attention to their attacks. Entering your password in a malicious website (that is pretending to look like a legitimate Etown-related website)

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Web Tips, Windows 10 Tagged with: , , , , , ,

Outlook Cortana Briefings

Do you find yourself constantly forgetting to respond to emails? Need a refresher on the documents sent to you a week ago for a meeting? Looking to schedule some time to just get some work done with no distractions? Outlook’s

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Posted in Home Page, Web Tips Tagged with: , , , ,

Maintain Account Access with MFA

We’re all getting ready to put the Fall 2020 semester behind us and prepare for 2021, but with the temporary shift away from our roles as Etown College community members we need to remember that network passwords still expire over

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Windows 10 Tagged with: , , , , ,

Etown’s Status Page

Cant log into you email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? Now with Etown’s new status page you can check if you are the only one having the issue. Our new status page displays

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Quarantine Email Folder

You may have seen a new folder called “Quarantine” in your email. And there may have been a message in the folder, but now it’s gone… No, you’re not seeing things! The folder and any messages in it are part

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Windows 10 Tagged with: , , , , ,

New Spam Filter System

On Monday, October 7th, ITS activated an enhanced spam filtering system which is designed to give the user more control over which emails are delivered. Previously, the system had two categories for email – deliver or block.  This made some messages

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Posted in Digital Citizenship, Home Page Tagged with: , , , , , ,

Tech Tip: Out of Office Replies and Phone Messages

Leaving your office or campus for the summer requires some planning. Here are a few things that you should keep in mind before heading out for a well-deserved break: Out of Office Email Response Setting your email to automatically reply

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Posted in Home Page Tagged with: , , , , ,

Tech Tip: Set Alternate Contact Information

Summer is a busy time, and sometimes we miss that notification from ITS that our password is expiring until it’s too late. As a precaution against this, be sure to set up alternative contact information so that you will be

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Posted in Home Page Tagged with: , , , , , , ,

Spring Cleaning Your Devices for Faculty/Staff

The close of the semester is a great time to spring clean your devices. You should always back up your files, but sometimes that falls to the wayside in the busyness at the end of the semester. Now is a

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Posted in Home Page Tagged with: , , , , ,

Spring Cleaning Your Devices for Students

The close of the semester is a great time to spring clean your devices. You should always back up your files, but sometimes that falls to the wayside in the busyness at the end of the semester. Now is a

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Posted in Home Page Tagged with: , , , ,

Tech Tip: Reset Your Password Through Office365

The days of trouble resetting a forgotten password are over. You can now reset your password through Office365, using an alternate email or phone number. You should enter a backup email or phone here to ensure continued access to your

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Outlook Rules

Is your inbox always cluttered with a lot of email that’s potentially useful, but hides the truly important email that you’re looking for? Try creating a rule in Outlook. ITS’s newest Knowledgebase article details just how to do that. Maximize

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Faxing Changes

Over the summer, the process of sending a fax changed slightly. When sending a fax, you must now type +1, then the destination number followed by @fax.tc.  Example: send a fax to +17173613333@fax.tc where 717 is the area code, and

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Posted in Digital Citizenship, Home Page Tagged with: , , , , ,

Tech Tip: Turn Off Focused Inbox

One feature of the move to Office365 is automatic sorting of your mail into two tabs, labeled “Focused” and “Other.” Focused is based upon its algorithm’s judgment of the content of the email’s importance. This feature may cause important email

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , , ,

Tech Tip: Sharing Accounts with Students

For faculty and staff with student workers who need to access files and send emails on their behalf, just telling the student their login credentials may seem like the simplest option. Unfortunately, this gives the student worker access to all

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Posted in Home Page Tagged with: , , , , ,

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