Back in August, all E-town users (faculty, staff, and students) using college-owned devices were required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing model. Now, some…
Blog Archives
Posts to be shown on the ITS landing page
SurveyMonkey Updates
Back in July, SurveyMonkey added a new layer of security to their service, which only allowed sign-ins on two devices at a time. When Survey Monkey is accessed from a new computer a verification code is required to gain access. Since the EtownEmployees and BlueJays accounts are…
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New Spam Filter System
On Monday, October 7th, ITS activated an enhanced spam filtering system which is designed to give the user more control over which emails are delivered. Previously, the system had two categories for email – deliver or block. This made some messages…
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Posted in Digital Citizenship, Home Page Tagged with: email, faculty, phish, security, staff, students, technology
Office365 Upload Center Changes
On September 17th, Microsoft Office announced that the Uploads Center used by Office365 users would be retired. In the past, users have been able to access files that did not upload properly in the Uploads Center; now, these files will be accessed…
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Posted in Home Page, Office 2016, Web Tips Tagged with: faculty, MSOffice, Office 365, staff, students, technology, web
Updates to TV Channels Available on Campus
ITS recently updated the list of channels available for cable TV on campus. These channels are available both through TVs connected via a coaxial cable to a wall jack or through Xfinity on Campus. More information on connecting to cable can be found in this Knowledgebase…
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More Print Release Stations Added!
Good news for students living in Ober and Brinser – ITS just added express print stations to your dorms! You can find the printer in Brinser near the stairs in the lobby, and the Ober printer in the main lobby. This means that there is now…
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Tech Tip: SurveyMonkey Shared Accounts
Users who have access to the EtownEmployees or BlueJays SurveyMonkey accounts may have noticed that they are being asked for a verification code to sign in. This is an added layer of security that SurveyMonkey recently added, but unfortunately, it only allows sign-ins on…
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Network Drives
Network drives are a valuable resource that E-town offers its faculty, staff, and students. They can be used for document sharing for anything from clubs collaborating to faculty sharing files with their classes to students working on a group project. Each…
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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: Network Drive, students, technology
Tech Tip: Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that E-town offers. Many students email themselves files and print them out from a computer lab. While…
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Tech Tip: ITS Hours Fall 2019
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)…
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Office Sign-In Required in Classrooms and Labs
At the start of this semester, computers in classrooms, labs, and other shared environments will require that users sign into Microsoft Office if they wish to use Office programs. When an Office application is opened for the first time since…
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Posted in Home Page, Office 2016 Tagged with: faculty, MSOffice, Office 2016, Office 365, staff, students, technology
Tech Tip: Office 365 OneDrive
Most students are aware of the Microsoft Office package that’s available to students. But did you know that Office also has an online component, called Office 365? Think the constant backing up of your files that you get with Google…
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Posted in Home Page, Web Tips Tagged with: MSOffice, Office 365, students, tech tip, technology, web
Tech Tip: Need Help Connecting to Wi-Fi?
Each fall, ITS holds drop-in sessions for new students who are having difficulty connecting to E-town’s wifi. Before coming to a session, be sure you have tried to connect using the instructions you were given at orientation. You can also view…
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Sign-In Required to Activate Adobe Software
Beginning August 1st, 2019, all E-town users (faculty, staff, and students) will be required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing…
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Tech Tip: 2019-2020 Lab Software Requests
As the spring semester wraps up, we are beginning to prepare for summer software refreshes in classrooms and computer labs. If you use specialized software for your classes, please review this document to ensure the software you plan to use…