In addition to providing exceptional security and protection from viruses and malware, Etown’s new antivirus software, FortiClient, has a VPN connection option. If you use a college-owned laptop with FortiClient installed, you can begin to use the VPN component immediately.…
Blog Archives
Posts to be shown on the ITS landing page
Change in VPN Connection Software
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page Tagged with: computer, faculty, FortiClient, Network Drive, staff, technology, VPN
New Antivirus on Campus – FortiClient
Beginning this month, ITS will be deploying FortiClient, Etown’s new antivirus solution. This software will replace Cisco AMP for Endpoints and will be required on all computers accessing the college network for the 2021-22 academic year. FortiClient will be installed…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Home Page, Windows 10 Tagged with: antivirus, computer, cybersecurity, FortiClient, FortiEDR, FortiNET, security, technology
Esbenshade Classroom Renovations
Renovations of the A/V equipment in these Esbenshade classrooms has been completed over winter break: E 163 E 182 E 184 E 260H E 273 E 360 E 368 The classroom upgrades will improve the functionality for teaching both remote…
Share and Enjoy
Posted in Computer Tips, Home Page, Teaching and Learning, Training Tagged with: classrooms, computer, faculty, technology
Protecting Your Account with MFA
At this time of year phishers and scammers are counting on you being too busy and distracted to pay real attention to their attacks. Entering your password in a malicious website (that is pretending to look like a legitimate Etown-related website)…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Web Tips, Windows 10 Tagged with: cybersecurity, email, multi-factor authentication, password, security, tech tip, technology
Outlook Cortana Briefings
Do you find yourself constantly forgetting to respond to emails? Need a refresher on the documents sent to you a week ago for a meeting? Looking to schedule some time to just get some work done with no distractions? Outlook’s…
Share and Enjoy
Maintain Account Access with MFA
We’re all getting ready to put the Fall 2020 semester behind us and prepare for 2021, but with the temporary shift away from our roles as Etown College community members we need to remember that network passwords still expire over…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Windows 10 Tagged with: computer, cybersecurity, email, multi-factor authentication, password, tech tip
Etown’s Status Page
Cant log into you email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? Now with Etown’s new status page you can check if you are the only one having the issue. Our new status page displays…
Share and Enjoy
Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: Canvas, computer, email, phone, Print, Statuspage, web, Wireless
Quarantine Email Folder
You may have seen a new folder called “Quarantine” in your email. And there may have been a message in the folder, but now it’s gone… No, you’re not seeing things! The folder and any messages in it are part…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Windows 10 Tagged with: cybersecurity, email, phish, Phish Alert Button, security, tech tip
RDP, VPN, MFA… WTH?
Recently overheard at the ITS Help Desk: To use that program from off campus, you can RDP into the terminal server, but in order to RDP you have to connect through VPN, and that requires that you have MFA set…
Share and Enjoy
Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Training, Windows 10 Tagged with: computer, multi-factor authentication, RDP, remote desktop, VPN
Tech Tip: Secure Wi-Fi Problems after Upgrade to iOS 14?
Are you having trouble staying connected to EC_SECURE_WIFI since you upgraded your iPhone to iOS 14? Several users have reported issues with the connection dropping and difficulty reestablishing it after the upgrade. The steps in this knowledgebase article will assist…
Share and Enjoy
An Update to Edge is Coming
If you’re a PC user, you’ve probably seen information about the new version of Microsoft’s browser, Edge (https://blogs.windows.com/windowsexperience/2020/01/15/new-year-new-browser-the-new-microsoft-edge-is-out-of-preview-and-now-available-for-download/). The new browser is based on the Chromium open-source project that Chrome uses. Over the next several weeks, college-owned computers will be…
Share and Enjoy
Posted in Computer Tips, Home Page, Web Tips, Windows 10 Tagged with: computer, Edge, internet browser, tech tip
Changes to the Ticket System
A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If…
Share and Enjoy
Posted in Computer Tips, Home Page, Training, Windows 10 Tagged with: computer, knowledgebase, ticket system, training
Ransomware Infections on the Rise – COVID-19
We recently received the following information via an announcement from our anti-virus software provider Cisco AMP for Endpoints: The Cisco AMP for Endpoints research team has observed increasing incidences of malicious activity culminating in ransomware. These incidents often begin with…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Fake Charity Websites – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Fake charity websites: There has been…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Phishing Scams – Fake Safety Information – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake safety information:…
Share and Enjoy
Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology