Users who have access to the EtownEmployees or BlueJays SurveyMonkey accounts may have noticed that they are being asked for a verification code to sign in. This is an added layer of security that SurveyMonkey recently added, but unfortunately, it only allows sign-ins on…
Blog Archives
Posts to be shown on the ITS landing page
Network Drives
Network drives are a valuable resource that E-town offers its faculty, staff, and students. They can be used for document sharing for anything from clubs collaborating to faculty sharing files with their classes to students working on a group project. Each…
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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: Network Drive, students, technology
Tech Tip: Web Printing
ITS offers many services to students, including printing. Often, first years and even upperclassmen don’t know the full scope of the printing services that E-town offers. Many students email themselves files and print them out from a computer lab. While…
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Tech Tip: ITS Hours Fall 2019
The Help Desk is your Information and Technology Services (ITS) physical location. We have students and staff members available to help you solve or navigate problems you may be having with your electronic devices. ITS also offers phone support (x3333)…
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Office Sign-In Required in Classrooms and Labs
At the start of this semester, computers in classrooms, labs, and other shared environments will require that users sign into Microsoft Office if they wish to use Office programs. When an Office application is opened for the first time since…
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Posted in Home Page, Office 2016 Tagged with: faculty, MSOffice, Office 2016, Office 365, staff, students, technology
Tech Tip: Office 365 OneDrive
Most students are aware of the Microsoft Office package that’s available to students. But did you know that Office also has an online component, called Office 365? Think the constant backing up of your files that you get with Google…
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Posted in Home Page, Web Tips Tagged with: MSOffice, Office 365, students, tech tip, technology, web
Tech Tip: Need Help Connecting to Wi-Fi?
Each fall, ITS holds drop-in sessions for new students who are having difficulty connecting to E-town’s wifi. Before coming to a session, be sure you have tried to connect using the instructions you were given at orientation. You can also view…
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Sign-In Required to Activate Adobe Software
Beginning August 1st, 2019, all E-town users (faculty, staff, and students) will be required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing…
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Tech Tip: 2019-2020 Lab Software Requests
As the spring semester wraps up, we are beginning to prepare for summer software refreshes in classrooms and computer labs. If you use specialized software for your classes, please review this document to ensure the software you plan to use…
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What Happens When You Graduate?
When you graduate a lot in your life changes. Everything can be very overwhelming. What happens to your network folders? What happens to your email? How do you forward emails? What do you do with Cisco AMP and Bradford now…
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Posted in Home Page Tagged with: MSOffice, Network Drive, Office 365, Outlook, students, technology, web
Tech Tip: ITS Summer Hours
Summer is right around the corner. No matter where you are, we are here if you have any questions about your device or using an E-town product off campus, ITS will be there to help you all summer long. ITS…
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Tech Tip: Out of Office Replies and Phone Messages
Leaving your office or campus for the summer requires some planning. Here are a few things that you should keep in mind before heading out for a well-deserved break: Out of Office Email Response Setting your email to automatically reply…
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Tech Tip: VPN Over the Summer
VPN or Virtual Private Network allows a user to access network resources (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted channel…
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Tech Tip: Set Alternate Contact Information
Summer is a busy time, and sometimes we miss that notification from ITS that our password is expiring until it’s too late. As a precaution against this, be sure to set up alternative contact information so that you will be…
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Posted in Home Page Tagged with: email, faculty, Office 365, password, staff, students, tech tip, technology
Spring Cleaning Your Devices for Faculty/Staff
The close of the semester is a great time to spring clean your devices. You should always back up your files, but sometimes that falls to the wayside in the busyness at the end of the semester. Now is a…