Blog Archives

Posts to be shown on the ITS landing page

Cisco AMP for Endpoints and Mojave

There’s a new version of Cisco AMP for Endpoints (our antivirus software). If you’ve updated your Mac to Mojave, when AMP for Endpoints upgrades to version 1.9.0, your Mac may require a system setting change for AMP to continue functioning.

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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: , , , , , , , ,

Tech Tip: How to Use the Ticket System

Enter a Ticket  You can enter your own tickets for support from the ITS Help Desk. Just navigate to https://helpdesk.etown.edu/helpdesk/WebObjects/Helpdesk.woa or click the button on the ITS webpage (https://www.etown.edu/offices/its/). After you sign in using your E-town username (without the @etown.edu)

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Posted in Home Page Tagged with: , , , ,

Tech Tip: Microsoft Office and Mojave

Mac users who wish to update their computer to Mojave must be sure that all Microsoft Office software is updated. Some older versions of the software will not work on Mojave. More information can be found here.   To avoid issues

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Posted in Home Page Tagged with: , , , , , , , , ,

Tech Tip: Introducing the Myer Gaming Room!

If you live in Myer, you’ve probably noticed that ITS has been hard at work doing something involving a wall of TVs. Now, that project is finally complete – and it’s a gaming room! There are four Xboxes for students

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Posted in Home Page Tagged with: , , , , ,

Tech Tip: Reset Your Password Through Office365

The days of trouble resetting a forgotten password are over. You can now reset your password through Office365, using an alternate email or phone number. You should enter a backup email or phone here to ensure continued access to your

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Password Rules Update

With the transition to Office365 as our mail server, the rules for password complexity have changed slightly. In addition to the previous rules, your new password cannot contain any of Microsoft’s banned words (common words like Fall, Password, or Office) or

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Outlook Rules

Is your inbox always cluttered with a lot of email that’s potentially useful, but hides the truly important email that you’re looking for? Try creating a rule in Outlook. ITS’s newest Knowledgebase article details just how to do that. Maximize

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Posted in Home Page Tagged with: , , , , , , ,

Tech Tip: Stop Programs Running at Startup

One reason that your computer may be running slowly may be too many programs set to run at startup. Here’s how to disable those programs to clean and speed up your computer.  On Windows, right-click the windows icon and select

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Posted in Computer Tips, Home Page Tagged with: , , , ,

Tech Tip: Have You Been Pwned?

Companies are being hacked and losing encrypted information every day, even if it only makes the news occasionally. Want to know if your information has been part of a breach? Haveibeenpwned.com is here to help. Enter your email into their

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Keep Your Home Secured

We lock our doors and have alarm systems to prevent break-ins in our homes. So why don’t we extend the same precautions for our online safety? In this interconnected world, someone gaining access to your home wifi could be catastrophic.

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Posted in Home Page Tagged with: , , , ,

Tech Tip: Personal Information on Search Sites

The amount of personal information that’s just a Google away is pretty scary. With just a name and area code, or a phone number, you can find out addresses, family members, and even criminal records on sites like Whitepages and

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , ,

Social Engineering

We often think of hackers hunched over a computer, typing out code furiously to hack into the mainframe. But what about hackers who don’t fit that stereotype? With just a little knowledge of human behavior, they can manipulate people into

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , ,

Tech Tip: The Scary Truth About Public Wifi

It’s a little burst of happiness when you find some public wifi at the airport or at the mall, especially if you’re running low on data. But this opportunity is often too good to be true.  One of the problems

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Posted in Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Don’t Feed the Phish

Phishing – a word that strikes fear in the heart of anyone concerned with cybersecurity. Which should be everyone. Once mainly an email-based attack, phishing has developed into smishing (phishing via text) and vishing (phishing via phone call). What are

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Posted in Digital Citizenship, Home Page Tagged with: , , , , ,

Tech Tip: “But I Don’t Have Anything Worth Stealing!”

“But I don’t have anything worth stealing!” You’ve probably thought this to yourself before, reading ITS’ dire warnings about how to stay protected. You’re pretty unimportant in the grand scheme of things as far as hackers are concerned, right? There

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Posted in Digital Citizenship, Home Page, New Student Tips Tagged with: , , , , ,