Blog Archives

Posts to be shown on the ITS landing page

Disabling Windows News and Interests

If you use Windows 10, you’ve likely noticed a new icon on the taskbar. Referred to by Windows as the “News and interests” tab, the icon appears in the form of a small weather forecast on the taskbar next to

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Posted in Computer Tips, Home Page, Windows 10 Tagged with: , , , , ,

Software Available through Portal

Want to try a new Adobe Creative Cloud application? Wish the version of SPSS that’s installed on your college-owned computer matched the one in the labs? Need to install software when the ITS office is closed? ITS is launching a

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Posted in Computer Tips, Home Page, Windows 10 Tagged with: , , ,

Forti Family Notifications

The move to the Forti family for Etown network protection brings some changes to the types and quantity of notifications that you might see. FortiClient Notifications: These pop-ups are displayed when changes are made to your computer or the FortiClient

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Windows 10 Tagged with: , , , , , , ,

Change in VPN Connection Software

In addition to providing exceptional security and protection from viruses and malware, Etown’s new antivirus software, FortiClient, has a VPN connection option. If you use a college-owned laptop with FortiClient installed, you can begin to use the VPN component immediately.

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page Tagged with: , , , , , ,

New Antivirus on Campus – FortiClient

Beginning this month, ITS will be deploying FortiClient, Etown’s new antivirus solution. This software will replace Cisco AMP for Endpoints and will be required on all computers accessing the college network for the 2021-22 academic year. FortiClient will be installed

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Posted in Computer Tips, Cybersecurity, Home Page, Windows 10 Tagged with: , , , , , , ,

Esbenshade Classroom Renovations

Renovations of the A/V equipment in these Esbenshade classrooms has been completed over winter break: E 163 E 182 E 184 E 260H E 273 E 360 E 368 The classroom upgrades will improve the functionality for teaching both remote

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Posted in Computer Tips, Home Page, Teaching and Learning, Training Tagged with: , , ,

Protecting Your Account with MFA

At this time of year phishers and scammers are counting on you being too busy and distracted to pay real attention to their attacks. Entering your password in a malicious website (that is pretending to look like a legitimate Etown-related website)

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Web Tips, Windows 10 Tagged with: , , , , , ,

Outlook Cortana Briefings

Do you find yourself constantly forgetting to respond to emails? Need a refresher on the documents sent to you a week ago for a meeting? Looking to schedule some time to just get some work done with no distractions? Outlook’s

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Posted in Home Page, Web Tips Tagged with: , , , ,

Maintain Account Access with MFA

We’re all getting ready to put the Fall 2020 semester behind us and prepare for 2021, but with the temporary shift away from our roles as Etown College community members we need to remember that network passwords still expire over

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Windows 10 Tagged with: , , , , ,

Etown’s Status Page

Cant log into you email? Can’t submit your assignment on Canvas? Can’t connect to your Zoom meeting? Now with Etown’s new status page you can check if you are the only one having the issue. Our new status page displays

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Posted in Computer Tips, Digital Citizenship, Home Page, Web Tips Tagged with: , , , , , , ,

Quarantine Email Folder

You may have seen a new folder called “Quarantine” in your email. And there may have been a message in the folder, but now it’s gone… No, you’re not seeing things! The folder and any messages in it are part

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Windows 10 Tagged with: , , , , ,

RDP, VPN, MFA… WTH?

Recently overheard at the ITS Help Desk: To use that program from off campus, you can RDP into the terminal server, but in order to RDP you have to connect through VPN, and that requires that you have MFA set

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Training, Windows 10 Tagged with: , , , ,

Tech Tip: Secure Wi-Fi Problems after Upgrade to iOS 14?

Are you having trouble staying connected to EC_SECURE_WIFI since you upgraded your iPhone to iOS 14? Several users have reported issues with the connection dropping and difficulty reestablishing it after the upgrade. The steps in this knowledgebase article will assist

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Posted in Home Page, Phone Tips Tagged with: , , , , ,

An Update to Edge is Coming

If you’re a PC user, you’ve probably seen information about the new version of Microsoft’s browser, Edge (https://blogs.windows.com/windowsexperience/2020/01/15/new-year-new-browser-the-new-microsoft-edge-is-out-of-preview-and-now-available-for-download/). The new browser is based on the Chromium open-source project that Chrome uses. Over the next several weeks, college-owned computers will be

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Posted in Computer Tips, Home Page, Web Tips, Windows 10 Tagged with: , , ,

Changes to the Ticket System

A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If

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Posted in Computer Tips, Home Page, Training, Windows 10 Tagged with: , , ,

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