A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If…
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Changes to the Ticket System
Posted in Computer Tips, Home Page, Training, Windows 10 Tagged with: computer, knowledgebase, ticket system, training
Ransomware Infections on the Rise – COVID-19
We recently received the following information via an announcement from our anti-virus software provider Cisco AMP for Endpoints: The Cisco AMP for Endpoints research team has observed increasing incidences of malicious activity culminating in ransomware. These incidents often begin with…
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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Fake Charity Websites – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Fake charity websites: There has been…
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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Phishing Scams – Fake Safety Information – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake safety information:…
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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Phishing Scams – Fake Internal Communications – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake internal communications:…
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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Cybersecurity – COVID-19
KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and the next several in this series, are taken directly from their website. Watch out for scams! After global…
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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: cybersecurity, faculty, phish, security, staff, students, technology
Sign-In Required to Activate Adobe Software
Beginning August 1st, 2019, all E-town users (faculty, staff, and students) will be required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing…
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717 Area Code Overlay
Pennsylvania 717/223 Area Code Overlay – NEW Dialing Instructions for the 717 area code The Public Utility Commission is adding a new area code in Pennsylvania. The 223 area code is being added to the same geographic area currently served…
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Coming Soon – New Copiers On Campus
During Fall Break all of the copiers on campus will be replaced with newer models. The new Kyocera copiers are faster, with more memory to better handle the diverse needs of the Etown campus community. Other features of the new…
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Posted in Computer Tips, Home Page
New Wireless Network FAQs
Over the summer, ITS revamped the entire Wi-Fi network on campus. As such, there may be some people with connection problems until we all settle in with the systems. Are you have trouble staying connected to the Wi-Fi? Does your…
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What’s New on Campus?
Over the summer, we worked very hard to make our Network better and our systems more efficient. We updated the lab computers and classroom podium computers to Windows 10. We upgraded our email servers for more efficiency, and moved to the…
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Student Password Reset
If you have ever forgotten the password for your E-town account then you are in luck. ITS has been working hard to implement a Reset Password system. This system will allow you to reset your password using an alternate email…
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Wireless Network Upgrade
On May 23rd, ITS will begin upgrading the campus’ wireless network. The system enhancements include: Changing your password will not disconnect devices from the secure wireless Faster & stronger connections Less Interference (uses 5.4GHz instead of 2.4GHz) Increased capacity for…
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Posted in Computer Tips, Home Page
Don’t Be a Wi-Fi Monster
Wi-Fi not working as fast as you’d like? Believe it or not, there are reasons your internet takes forever to load, and it’s not your computer’s fault. Going wireless is not faster for anyone. The signal quality is affected by…
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Updating Your Password
Now that winter break is upon us, it’s a good time to change your account password on the school network. Why? Changing your password before leaving campus is good for a few different reasons. 1) You will have time to…