Blog Archives

Esbenshade Classroom Renovations

Renovations of the A/V equipment in these Esbenshade classrooms has been completed over winter break: E 163 E 182 E 184 E 260H E 273 E 360 E 368 The classroom upgrades will improve the functionality for teaching both remote

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Posted in Computer Tips, Home Page, Teaching and Learning, Training Tagged with: , , ,

Protecting Your Account with MFA

At this time of year phishers and scammers are counting on you being too busy and distracted to pay real attention to their attacks. Entering your password in a malicious website (that is pretending to look like a legitimate Etown-related website)

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Web Tips, Windows 10 Tagged with: , , , , , ,

Maintain Account Access with MFA

We’re all getting ready to put the Fall 2020 semester behind us and prepare for 2021, but with the temporary shift away from our roles as Etown College community members we need to remember that network passwords still expire over

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Windows 10 Tagged with: , , , , ,

Quarantine Email Folder

You may have seen a new folder called “Quarantine” in your email. And there may have been a message in the folder, but now it’s gone… No, you’re not seeing things! The folder and any messages in it are part

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Windows 10 Tagged with: , , , , ,

RDP, VPN, MFA… WTH?

Recently overheard at the ITS Help Desk: To use that program from off campus, you can RDP into the terminal server, but in order to RDP you have to connect through VPN, and that requires that you have MFA set

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Posted in Computer Tips, Digital Citizenship, Home Page, New Student Tips, Teaching and Learning, Training, Windows 10 Tagged with: , , , ,

Tech Tip: Secure Wi-Fi Problems after Upgrade to iOS 14?

Are you having trouble staying connected to EC_SECURE_WIFI since you upgraded your iPhone to iOS 14? Several users have reported issues with the connection dropping and difficulty reestablishing it after the upgrade. The steps in this knowledgebase article will assist

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Posted in Home Page, Phone Tips Tagged with: , , , , ,

An Update to Edge is Coming

If you’re a PC user, you’ve probably seen information about the new version of Microsoft’s browser, Edge (https://blogs.windows.com/windowsexperience/2020/01/15/new-year-new-browser-the-new-microsoft-edge-is-out-of-preview-and-now-available-for-download/). The new browser is based on the Chromium open-source project that Chrome uses. Over the next several weeks, college-owned computers will be

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Posted in Computer Tips, Home Page, Web Tips, Windows 10 Tagged with: , , ,

Changes to the Ticket System

A recent upgrade to the Ticket System has slightly changed the appearance and process for creating and updating tickets. The primary change is to the updating process, but the display is slightly different for each aspect. Update a Ticket If

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Posted in Computer Tips, Home Page, Training, Windows 10 Tagged with: , , ,

Ransomware Infections on the Rise – COVID-19

We recently received the following information via an announcement from our anti-virus software provider Cisco AMP for Endpoints: The Cisco AMP for Endpoints research team has observed increasing incidences of malicious activity culminating in ransomware. These incidents often begin with

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: , , , , , ,

Fake Charity Websites – COVID-19

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Fake charity websites: There has been

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: , , , , , ,

Phishing Scams – Fake Safety Information – COVID-19

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake safety information:

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: , , , , , ,

Phishing Scams – Fake Internal Communications – COVID-19

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and all of those in this series, are taken directly from their website. Phishing scams – Fake internal communications:

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: , , , , , ,

Cybersecurity – COVID-19

KnowBe4, our partner in cybersecurity, have provided suggestions and resources for keeping your accounts safe in these uncertain times. This post, and the next several in this series, are taken directly from their website. Watch out for scams! After global

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Posted in Computer Tips, Cybersecurity, Digital Citizenship, Home Page, Training, Web Tips Tagged with: , , , , , ,

Sign-In Required to Activate Adobe Software

Beginning August 1st, 2019, all E-town users (faculty, staff, and students) will be required to sign in to activate Adobe applications (Acrobat and Creative Cloud) before using the software. This change is due to Adobe’s implementation of a new licensing

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Posted in Computer Tips, Home Page Tagged with: , , , ,

717 Area Code Overlay

Pennsylvania 717/223 Area Code Overlay – NEW Dialing Instructions for the 717 area code The Public Utility Commission is adding a new area code in Pennsylvania.  The 223 area code is being added to the same geographic area currently served

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Posted in Home Page, Phone Tips Tagged with: , , ,

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