VPN, or Virtual Private Network, allows the user to access network resources (including private and public folders) and software while off campus. The VPN system sends all traffic from your remote computer to the college’s network through an encrypted channel providing a secure method to access these resources.
Some changes to the process of connection to VPN on college-owned Windows computer have been made this semester. You now need to select a certificate after entering your VPN username and password. Make sure to choose the certificate named admin-vpn.etown.edu or academic-vpn.etown.edu (the certificate you see will depend on the software installed on your computer). If you don’t see either of those certificates, choose the one named firstname.lastname@example.org or email@example.com. More information about this process can be found in this Knowledgebase article.
If you are using a Mac, the process has not changed.
If you have never used VPN before but are interested in using it, you must submit a request for a VPN connection. If you have not used VPN for a while and are interested in testing the process, or have any concerns about this process, please contact the Help Desk at firstname.lastname@example.org or ex.3333.