Cisco AMP for Endpoints and Mojave

There’s a new version of Cisco AMP for Endpoints (our antivirus software). If you’ve updated your Mac to Mojave, when AMP for Endpoints upgrades to version 1.9.0, your Mac may require a system setting change for AMP to continue functioning. If the AMP icon on the bar along the top has a flashing exclamation point, it requires attention. Here’s how to repair those settings.

 

Step 1:

Click the flashing icon and select Grant Full Disk Access.

 

Step 2:

AMP will present you with basic instructions, which are a less detailed version of the instructions contained in this article. Click OK.

 

Step 3:

The Security & Privacy page will automatically open. Click the lock at the bottom of the screen.

 

Step 4:

Enter your credentials and click Unlock.

 

Step 5:

Now, in the amp folder, drag the application ampdaemon to the box in the Security & Privacy window.

 

Step 6:

When a checked box appears by the ampdaemon application, click the lock to prevent any further changes. AMP will now function as normal on your computer.

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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: , , , , , , , ,