Monthly Archives: November 2018

Cisco AMP for Endpoints and Mojave

There’s a new version of Cisco AMP for Endpoints (our antivirus software). If you’ve updated your Mac to Mojave, when AMP for Endpoints upgrades to version 1.9.0, your Mac may require a system setting change for AMP to continue functioning.

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Posted in Computer Tips, Digital Citizenship, Home Page Tagged with: , , , , , , , ,

Tech Tip: How to Use the Ticket System

Enter a Ticket  You can enter your own tickets for support from the ITS Help Desk. Just navigate to https://helpdesk.etown.edu/helpdesk/WebObjects/Helpdesk.woa or click the button on the ITS webpage (https://www.etown.edu/offices/its/). After you sign in using your E-town username (without the @etown.edu)

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Tech Tip: Microsoft Office and Mojave

Mac users who wish to update their computer to Mojave must be sure that all Microsoft Office software is updated. Some older versions of the software will not work on Mojave. More information can be found here.   To avoid issues

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Tech Tip: Introducing the Myer Gaming Room!

If you live in Myer, you’ve probably noticed that ITS has been hard at work doing something involving a wall of TVs. Now, that project is finally complete – and it’s a gaming room! There are four Xboxes for students

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Tech Tip: Reset Your Password Through Office365

The days of trouble resetting a forgotten password are over. You can now reset your password through Office365, using an alternate email or phone number. You should enter a backup email or phone here to ensure continued access to your

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Tech Tip: Password Rules Update

With the transition to Office365 as our mail server, the rules for password complexity have changed slightly. In addition to the previous rules, your new password cannot contain any of Microsoft’s banned words (common words like Fall, Password, or Office) or

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