One feature of the move to Office365 is automatic sorting of your mail into two tabs, labeled “Focused” and “Other.” Focused is based upon its algorithm’s judgment of the content of the email’s importance. This feature may cause important email to go unnoticed, though. Here’s how to turn it off.
In webmail, sign in and click the gear icon in the top right corner. Select “Display settings.” On the window that opens, click the tab labeled “Focused Inbox.” Then, simply click the circle next to “Don’t sort email.” Click “OK” to save your changes. Your email will now be returned to the central inbox, and incoming emails will no longer be sorted.
For more detailed instructions on turning off Focused Inbox in the Outlook app, click here.