What’s in the ITS Knowledgebase?

Personal Devices

Click here for articles that deal with personal devices such as laptops, phones, tablets, or gaming devices. These articles will show you how to do things such as setting up Email on your device, or registering your devices and connecting to our campus-wide wireless network.

Classroom Technology

Learn about different pieces of equipment such as the Swivl, iClickers, HoverCams, and more with the Classroom Technology section of the Knowledgebase. In this section, you can learn how to use new technology and incorporate it into a classroom setting.


The Systems section of the Knowledgebase is a great place to become familiar with several different systems that are commonly found around Etown’s campus, such as JClock, Printing, VPN, and more!

Web Based Apps

Articles in the Web Based Apps section of the Knowledgebase focus on software that you’ll find on the web. These articles are chocked full of useful information regarding online systems you’ll frequently find yourself using, such as Canvas or the new Office 365.

Software & Programs

In the Software & Programs section of the Knowledgebase, you’ll find comprehensive articles that will walk you through the basics as well as more advanced uses of certain programs such as Microsoft Office, Outlook, or Symantec.


The great thing about our Knowledgebase is that it’s constantly expanding. If you’re trying to figure something out, but there’s no article in the Knowledgebase about your particular issue, feel free to contact the ITS Help Desk at helpdesk@etown.edu or x3333 for assistance, or to submit a request for a new article. We’re always happy to help you!

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Posted in Computer Tips, Home Page

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