What Can ITS Do For You?

Device Help 

Need help with device registration? ITS can help you with any of your mobile devices, including smartphones, tablets, game consoles, and more.

Computer Help 

Come to ITS to receive help with registering your computer to the campus network. We’ll help you install updates and Symantec, as well as configure your WiFi settings. You can also schedule a diagnostic appointment to remove viruses or malware from your computer. We don’t, however, deal with hardware issues because that can void your computer’s warranty.

Software Support 

Be sure to give ITS a call if you are having difficulties with any kind of software or web-based application. Whether it’s help with Canvas, Microsoft Office, or some other program, we’ve got you covered.

Account Support 

Having trouble remembering your password? No problem. ITS can reset your password for you if you can’t remember it.

24/7 Support Documentation

Visit our extensive Knowledgebase for a collection a helpful how to’s and instructional documentation to help walk you through whatever you may be struggling with.

We are Here for You!

Contact the Help Desk at helpdesk@etown.edu or 717-361-3333 for assistance.

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